Replace (or refund) for Air cooler as it's not working properly
Complain ID : JGJN018067 24 Complaint's Reply
Consumer
Complaint Date : May 6, 2016
- State : Maharashtra
- City : Pune
- Address: Flat No 304, 3rd Floor Spring Dale Society, Near Sunadar Bai School, Old Mundwa Road, Pune
I have purchase Voltas Air cooler around 3 week ago. The cooler has issue related to swing function, it's not working.
Same has been highlighted to Voltas team. Initially they had send technician to repair but later on technician found it's motor not working.
For same I need my Cooler to be replace with new one else my money back since it related to product quality issue as I received faulty product has been deliver to me.
For same I approach customer care still no response from there end.
Please assist on urgent basis before summer passes.
Thanks in advance.
Same has been highlighted to Voltas team. Initially they had send technician to repair but later on technician found it's motor not working.
For same I need my Cooler to be replace with new one else my money back since it related to product quality issue as I received faulty product has been deliver to me.
For same I approach customer care still no response from there end.
Please assist on urgent basis before summer passes.
Thanks in advance.
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Dear Customer
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
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