Send defective piece, purchased a hard disk from flipkart.com which was delivered on 29 may 2018.
Complain ID : JGJN032244 29
Consumer Rights
Complaint Date : June 12, 2018
Dear team, I purchased a hard disk from flipkart.com which was delivered on 29 may 2018. but the disk was not detectable, hence i raise a complaint then the product is replaced by your side but nothing was change the drive is still not detectable. I checked that drive in 3 computers but drive is not working then i again raise a complaint then the return request was raised. Then ekart executive will call me to pickup the product but unfortunately i am out of station so i request him to please come tommorow. but no one comes to pickup my product till 2 days, then i again contact the customer care, they said me that your 10 day return policy was over, but where is my fault, it is the ekart executive who dont come to pick the product. please help me and reply with me a solution as soon as possible. Thanking you
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