Refund reference policy, I used to order food from zomato and I pay from my debit card

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Jago Grahak Jago Complaint ID : JGJN035660   27  

Consumer Rights  Complaint Date : November 25, 2018

Complaint Against / To : SBI Bank and zomato

I used to order food from zomato and I pay from my debit card but several times they cancel my order and send me a message that we have refund your money but actually no money has been credited to my account and when the provide the return reference no. I try to contact bank but bank refer to zomato food service. I don't know from where will I get my money back

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