Cheating and Fraud by Great Holiday Club

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Jago Grahak Jago Complain ID : JGJN015541   2508   Complaint's Reply

Consumer Redressal  Complaint Date : December 25, 2015
  • State :  Haryana
  • City :  Rohtak
  • Address: Kothi No 3 Officers Residences MDU Campus Rohtak






























Sr No



Information given by MD. Khurshid Alam of Great Holiday Club



Actual Position as told by the Customer Care Representatives and as given in the Documents received from the Great Holiday Club



1.       



MD. Khurshid Alam informed me that this is a new and different concept offered by the company known as “Ownership” and it is different from the “Season” Concept. The members under “Ownership” will have added advantages of availability of resorts throughout the year without any consideration for the Season (Purple, Red, White and Blue).


 



The Documents received from the Great Holiday Club says that this is the Membership of Blue Season which is the lowest season having no advantages. This is an off season and most of the times Resort Booking is not available during this season.


MD Khurshid Alam befooled us by giving us a misleading information.



2.       



MD. Khurshid Alam informed me that The Great Holiday Club Offers a free pick-up and free drop facility to its members.



The Customer Care Centre representatives told that there is no such facility available to the members.



3.       



MD. Khurshid Alam informed me that The Great Holiday Club Offers local transportation facilities to its members and members will be required to pay only for the fuel cost. The Vehicle and the Driver will be provided to the members free of charges.



The Customer Care Centre representatives told that there is no such facility available to the members.



4.       



The Tele-caller and the representatives of the Great Holiday Club informed me that the Gift Voucher is free



Now the Great Holiday Club demands Rs.3000/= for availing that so called Gift Voucher. This is an example of sheer cheating.


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