Return of product purchased, I have purchased a dupatta from fabindia early October 2018.
Complain ID : JGJN035182 21
I would like to refer to the last point they have mentioned which is 'easy to wear and provides comfort' The product fabric which I received is not easy to wear and is uncomfortable. hence I request for a refund or exchange. The product is still unused, have all tags and original packaging cover. I am a regular customer with fabindia. Please help.
Note: I contacted the customer support and they said they will arrange a call with a senior to address my query within an hour. However they didn't call me which is a clear case of negligence.( I have contacted the customer support today for further clarification which is Friday, 2 November 2018 at 2:59 pm. its almost an hour hence submitting the request)
I am ready to submit the bill for investigation.
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