Replacement of S view cover of galaxy Note 4 / Refund of Money
Complain ID : JGJN016904 50 Complaint's Reply
Consumer Court
Complaint Date : March 31, 2016
- State : Madhya Pradesh
- City : Damoh
- Address: KILLAI NAKA BALAKOT ROAD DAMOH Contact Number 9453697080
I purchased a Samsung S view cover for Galaxy Note-4 wrth rupee 1799-00 online from Snapedeal the cover stopped functioning with in 10 days of purchase(1 Feb2016) . It is written on the the Wrapper of the the S View Cover that it has 03 months warranty So I called up Snapdeal, I was told that the can't help as the time is more than 10 days now and no return is entertained after 01 week
As per their directions I contacted Samsung online help they could not resolved the issue and directed us to visit nearest Samsung store
The properiter of samsung store at Damoh MP told that this product is spurious and refused to entertain
I again comunicated all this to Snapdeal they said they are not responsible as they provide only a platform its out and out sellers responsibility
I contacted seller SAI telecom D131 Kamlanagar They said they will replace it only when it is returned trough Snapedeal as they have not sold it to me directly
Afterwords I again made several requests to Snapdeal to help me out for replacement of product but to no avail
Iam perplexed and deeply shocked by this kind of behavior and Seek justice against harassment caused to me.
As per their directions I contacted Samsung online help they could not resolved the issue and directed us to visit nearest Samsung store
The properiter of samsung store at Damoh MP told that this product is spurious and refused to entertain
I again comunicated all this to Snapdeal they said they are not responsible as they provide only a platform its out and out sellers responsibility
I contacted seller SAI telecom D131 Kamlanagar They said they will replace it only when it is returned trough Snapedeal as they have not sold it to me directly
Afterwords I again made several requests to Snapdeal to help me out for replacement of product but to no avail
Iam perplexed and deeply shocked by this kind of behavior and Seek justice against harassment caused to me.
Related complaints
-
Cheating against country delightRashmi Kumari / Consumer Court / January 24, 2024 / Gurgaon / HaryanaRespected sir/ madam, I have been regular customer of country delight for cow milk & i purchased a VIP membership of rs 1960 for 40 percent & in my wallet there are already 1500 rs discount for 60 days but in approx 30 days I used my 1660 rs ... -
My electricity connection No. 133207627394 is disconnected by Mr Sanjay Kumar without any prior notiPankaj Kumar / Consumer Court / December 23, 2023 / Lalganj-Vaishali / BiharJai Hind Sir, I am a Defence Person, currently postes 2000 kms far from my Home. I own electricity connection under lalganj circle vide 133207627394. My electricity bill was pending due to domestic issues raised after my father's demise due to specia...
-
COMPLAIN AGAINST AJIO SERVICEPRAJAPATI RAMESH K / Consumer Court / December 23, 2023 / Ahmedabad / GujaratI make a order on ajio online shopping 05/12/2013 that time i make order ajio said we will delivar your order before 13/12/2023 my order number is FN1538404845 but time to time ajio change his promice regarding for deliver this shipment and now they ...
-
wrong product delivered and now they are not doing exchange/refund/returnUtpal Raut / Consumer Court / September 8, 2023 / Pune / MaharashtraHi, I have ordered "Order# 404-4699700-7269914" from amazon India on 02-SEP-2023 which has 3 products (of t-shirts) out of which one product delivered with wrong brand , as i have ordered "Tommy Hilfiger Men's Updated Basic Regular Fit Polo Shirt (S2...
-
Dish tv representative not resolving issueAshim / Consumer Court / September 4, 2023 / Kochi / KeralaMy VC no is 02811451767.Their service head is asking to pay for items which are covered under warranty. My issue is not resolved since 5 days.
-
Refund from Shine.comSushil Gupta / Consumer Court / August 29, 2023 / Mumbai / MaharashtraDear Sir/Madam, I am writing to bring to your attention a serious matter of consumer rights violation involving Shine.com, a prominent online job portal. I am filing this complaint seeking your intervention and assistance in resolving the issues I ha...
by Snapdeal:
(5 of 5)
Dear Customer,
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
by Snapdeal:
(5 of 5)
Dear Customer,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Service issue | Complaint | Query | Feedback | Suggestion | Reply