Complain Flipkart.com - Led not as per the web description

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Jago Grahak Jago Complain ID : JGJN039051   4  

Consumer Court  Complaint Date : June 10, 2019

Complaint Against / To : Flipkart.com

Dear Sir/Madam,

Greetings..!

I am sorry that I bothered to bring you in this matter because I have tried my label best to talk flipkart personals Evan National consumer helpline is also not helping me in this.

Please be informed that I had ordered a MI led TV on 18th May with a huge investigation online offline for the features.

As as per attachment flipkart clearly mentioned that you don't need saprate remote to operate the DTH as well.

However after got the installation I got to know that to operate DTH with same remote I need to buy another cables along with 24 X 7 internet excess , which is neither mentioned in website not suitable for me.

And It's Bluetooth is not being connected with my home theatre which was most desired function for me.

Hence I decided to return this product and raised a request on 23rd May as per their return policy with in 10 days of purchased

Which is completely denied by flipkart I took it forward and raised a givernce in national consumer helpline. But they are saying bthat we are just a mediator and we can't do anything.

Now request you to please go through with it and advise what do I do.

Waiting for your positive response.

Thanking you for your kind consideration

Warm regards
Chandra
8882020007

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