Unhygienic Tea sold by Jivraj Tea Limited as Lump of tea found with Fungus found on it.
Complain ID : JGJN039554 24
The company person came to me & listened my problem and finally took away the packet assuring me that they will check in their company laboratory & let me know the details of the report with no specific time frame.
Almost after 1 month I called the person who had collected the packet about the status of my complaint as I did not receive any feedback from the company or the company person. The person said there is no problem from the company end it is from my end. I asked the officer then kindly give me in writing as you must have conducted test of the tea packet which was being taken from me stating the problem is not from the company end & it is from the consumer’s i.e. my end, but the person as well as his supervisor denied to give me the same in writing.
Hence even after complaining & the way the complaint was handled I am very much dissatisfied with the product as well as the company’s approach in which way they handled was very much dissatisfied. So kindly register my complaint.
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