Supply of defective AC IFB COMPANY & KHOSLA ELECTRONICS MADHYAMGRAM
Complain ID : JGJN039489 47
Consumer Complaint
Complaint Date : July 10, 2019
- State : West Bengal
- City : Madhyamgram
- Address: Surya Sen Nagar, Badu Road Madhyamgram,
Respected Sir/Madam,
With due respect I beg to state the following lines for your kind consideration please.
I purchased IFB AC from Khosla Electronics Madhyamgram on 29.04.2019 and installed on 03.05.19 vide order no.01122/1920/01589 in the name of Arpita Sarkar. Immediately after installation it is not working properly due to cooling problem as well as condenser leakage.
The details of Products are as under:-
IFB AC, 1.5 ton 5 star
Invoice No.01124/1920/01681
Invoice Date 01.05.2019
Order No.01122/1920/01589
Order date 29.04.2019
installed on 03.05.2019
Against the Name - Arpita Sarkar
Surya sen Nagar, Badu Road
Madhyamgram, Kolkata 700 155
Mob :7686952348
After installation continous 02 months contacted with IFB authority as telephone provided by them (No.6289717871) and contacted with Khosla Electronic Madhyamgram. 03 times they send their representative and they told the manufacturing problem i.e. cooling problem and required to be replace it. But after repeated request they dont replaced it till date. lastly on 03.07.2019 they intimated that IBF not interested about replacement.
In this regard it is intimated that we are continously called them and call details are available but they do not lodged a single complaint on record except once complaint in IFB after 02 months and this time they intimated that they are unable to replace as 02 months has been lapsed. But it is not true, on the day of installation we are continously trying to lodged complaint and contacted with the above both dealer and company.
In view of the above request to take necessary action for replacing the above machine and also charged the harrasement charges till installation of the above AC.
With due respect I beg to state the following lines for your kind consideration please.
I purchased IFB AC from Khosla Electronics Madhyamgram on 29.04.2019 and installed on 03.05.19 vide order no.01122/1920/01589 in the name of Arpita Sarkar. Immediately after installation it is not working properly due to cooling problem as well as condenser leakage.
The details of Products are as under:-
IFB AC, 1.5 ton 5 star
Invoice No.01124/1920/01681
Invoice Date 01.05.2019
Order No.01122/1920/01589
Order date 29.04.2019
installed on 03.05.2019
Against the Name - Arpita Sarkar
Surya sen Nagar, Badu Road
Madhyamgram, Kolkata 700 155
Mob :7686952348
After installation continous 02 months contacted with IFB authority as telephone provided by them (No.6289717871) and contacted with Khosla Electronic Madhyamgram. 03 times they send their representative and they told the manufacturing problem i.e. cooling problem and required to be replace it. But after repeated request they dont replaced it till date. lastly on 03.07.2019 they intimated that IBF not interested about replacement.
In this regard it is intimated that we are continously called them and call details are available but they do not lodged a single complaint on record except once complaint in IFB after 02 months and this time they intimated that they are unable to replace as 02 months has been lapsed. But it is not true, on the day of installation we are continously trying to lodged complaint and contacted with the above both dealer and company.
In view of the above request to take necessary action for replacing the above machine and also charged the harrasement charges till installation of the above AC.
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