Not refunding money - I have purchased a membership from Journeys by Jukaso at Sagar Ratana sec. 9
Complain ID : JGJN036699 22
- State : Chandigarh
- City : Chandigarh
- Address: #3156 A , HOUSING BOARD SOCIETY , SEC -52 , CHANDIGARH
I have contacted Madam Payal Khanna on 30.5.2018 by telephonic call but she was not ready to listen to my issue and asked very rudely "who provided you my mobile no",after that she said that its your problem and company is not responsible. when I told her that I have completed all formailties with in stipulated time and as per advise of your sales team she told me that she will inform after 10 min but till date I have not received any call . I talked to Mr. Ankit Singh[Sales manager ] but he behaved very arrogantly and said that you can make a police complaint , we don't care .
I am demanding the refund from the company as per policy and rather cheating has been done with me because sales representative and agreement have different versions.
Company is befooling the public and applying delaying and harassment tactics.
NOW , because I am fed up with the company's assurances I am looking forward to file a case in consumer court.
Sir/Ma'am please guide me and help me for the same .
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