Snapdeal does not resolve faulty product issue, product manufacturer denies warranty
Complain ID : JGJN016462 26 Complaint's Reply
Complaint
Complaint Date : March 13, 2016
- State : Sainikpuri
- City : Secunderabad
- Address: Plot No: 49&50,D-104 Sai Ram Residency, Laxmipuri Colony Sainikpuri, Secunderabad Telangana
I have bought a pair of car speakers (JBL CXS697) from snapdeal.com on the 22 of December 2015, which stopped working properly around the 20th of February 2016. A complain regarding the same was placed on the 22 February 2016
When contacted JBL authorized service center for car speakers in Bangalore, they have denied on the warranty of my product since the distributor who shipped the product to me was not listed as per JBL's records
While my run around is on a trial for 3weeks now and none of them, snapdeal.com or JBL is working to fix my issue
I am in a dialema if snapdeal has sent me a geniune product to me, since they always keep saying faithful words when I call there service desk and do not reachout with solution except sending the 7 days trial policy
This a huge cheat and complete loss of trust and money to me, I request for help on the same
Regards,
Rajkumar
Plot no: 49&50,D-104
Sai Ram Residency, Laxmipuri colony
Sainikpuri, Secunderabad
Telangana state, India
Phone: 9885179021
When contacted JBL authorized service center for car speakers in Bangalore, they have denied on the warranty of my product since the distributor who shipped the product to me was not listed as per JBL's records
While my run around is on a trial for 3weeks now and none of them, snapdeal.com or JBL is working to fix my issue
I am in a dialema if snapdeal has sent me a geniune product to me, since they always keep saying faithful words when I call there service desk and do not reachout with solution except sending the 7 days trial policy
This a huge cheat and complete loss of trust and money to me, I request for help on the same
Regards,
Rajkumar
Plot no: 49&50,D-104
Sai Ram Residency, Laxmipuri colony
Sainikpuri, Secunderabad
Telangana state, India
Phone: 9885179021
Related complaints
-
HP गैस की delivery समय पर ना मिलने के कारण।Dinesh Kumar / Complaint / March 3, 2024 / Dharmsala / Himachal Pradeshमैंने HP गैस cylinder दिनाक 27-02-2024 दिन मंगलवार को बुक करवाया था मुझे आज रविवार तक गैस की delivery नहीं हुई हैं। इस कारण मुझे और मेरे परिवार को कठनाई का सामना करना पड़ रहा हैं। मैंने HP गैस office में गैस के बारे में पूछा तो ठीक ढँग से जवाब नहीं द... -
abusive and harsh language, especially directed towards women in the presence of other passengers, iSharvari / Complaint / March 1, 2024 / Thane / MaharashtraDear Sir, Good morning, I am Mrs. Sharvari. I am currently traveling on TMT BUS No. MH 04 HY 1845 from Thane to Bramhand. Upon boarding the bus at GokulNagar Stop, I noticed that the back door was not being opened by the driver. Consequently, both I ... -
AIIMS jodhpur outside JDA parkingVery bad Experiencing unacceptable behavior and a cash-only policy is disheartening. I also request to legal team to take action on the issue. Pls take the serious action. Let's #makeitdigital for a more transparent and convenient future. ????????"
-
Hotel owner/manager giving fake response and allegationsWe had stayed at hotel Shangri-La The Heritage Haveli located at mehro ka bass, near chamunda mata temple, inside badalo ka chowk, Jodhpur, Rajasthan 342001. We stayed there for one day I e. 24thJan 2024 and checked out on 25th Jan 2024 at 5 am. The ... -
Complaint against street dogs Complaint against street dogsI would like to inform you that I am living in Street No. 04, Sector -3 near police station Sector-3, NIT Faridabad Ballabgarh. There are 2-3 street dogs who periodically bite passersby (especially kids) on the roads. That is quite a tough situation ...
-
Am travelling in kanker roadway bus they given ticket of sleeper an given sharing seats of 5 for 350Naveen Kumar sahu / Complaint / December 27, 2023 / Dhamtari / ChhattisgarhI payed full amount of sleeper and they given me sharing seat of 5 people misbehave i traveled uncomfortable sitting for 350 km 11hrs bus no. CG 19 BK3330
by Snapdeal:
(5 of 5)
Dear Rajkumar,
Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal
by Snapdeal:
(5 of 5)
Dear Customer,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Service issue | Complaint | Query | Feedback | Suggestion | Reply