Regarding Health Claim Policy No 18247215 Care Insurance Company Ltd

Complain ID : JGJN056236   59  

Complaint  Complaint Date : January 5, 2022
  • State :  Gujarat
  • City :  Surat
  • Address: 34 Krushna Nagar Society Kathodara Gam Kamrej Surat
Dear Sir

Claim Number 91701578. Patient Name :- Yogesh Kanani
Also we attached hospital Covid 19 Pakage Details. Also attached Discharge card, Hospital Main Bill.
your Claim Approval latter.

You Deducted charge As Per Below
Professional charge(Doctor Charge ) Doctor Per Day 2 Visit n we admit in hospital 4 Days (Total Doctor Visit :-9 )
Total Professional charge (Doctors Visit Charge Rs.16000/-(Also details Available in Bill) you Have approve amount Rs.4803, n Deduct Rs.11197/- Also we attached details in attached file.

Also you same issue in Room Charge frist 2 Day we admit in ICU (General Ward) His Cost Per day Rs.14000 ( including, ICU Room Charge Rs.5500/-, Nursing Charge Rs.3000/-, Meals Charge Rs.1803/-, Medicine Charge Rs.3697/-)
First 2 Days Cost (Rs.14000 X 2 = Rs.28000)
N Next 2 Days We admit in Normal Room(General ward ) His Room Per Day Cost Rs.7000(including Room Charge Rs.1800, Nursing Charge Rs.1000/-, Meals Charge Rs.503/-, Medicine Charge 3697/-) Also breakup Details Attached in Main File n attached His Mail

Went many mail & more time visit his surat branch but hi not any ans to me
please look.


Below Document Attached
1)Hospital Main Bill
2)Covid19 Package Breakup Details
3)SMC Rate of Schedule
4)Room Charge & Professional Charge Regarding letter Unity Hospital.
5)Discharge Card
6)Claim Approval Letter
7)Original File Submission letter

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