Fake product deliver and not able to login my account to return

Complain ID : JGJN043933   43  

Complaint  Complaint Date : February 22, 2020
Ezeekaet customer care number 9618309473 In Electronics & Appliances By utkarsha Kamble I had ordered from “ezeekart” online shopping company a SONY wireless headphone with wireless bluetooth earbuds with ordered number 4422063890 for Rs.1419/-with payment ID 401965 which contained a SONY Earpod free with SONY headphone in the combo offer in my order on 18/02/2020. BUT WHEN I RECEIVED THE ORDER,THE PARCEL DIDN’T CONTAIN ANY EARPOD IN IT, ALSO THE HEADPHONE IS DUPLICATE, INGENUINE, INFERIOR & VERY CHEAP QUALITY PRODUCT. ITS NOT AT ALL THE PRODUCT I HAD ORDERED AS SHOWN IN ECOMMERCE WEBSITE i.e. www.ezeekart.com I AM HIGHLY DISAPPOINTED and DISSATISFIED WITH THE DELIVERED PRODUCT. I am receiving No response from the ezeekart company, NEITHER BY PHONE NUMBER NOR BY CHST OR EMAIL. Its email id mentioned on website is also fake. Neither they are not allow you to login with your existing password nor accpeting forgot password options to login so that you can't request for return, I don't know how facebook allow such company to cheat with their customers. 1st image which is I am received and 2nd ezeekart website shown their site
Complaint Against / To: Ezeekart customer care number 9618309473

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