Security deposit and wrong charges not refunded

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Jago Grahak Jago Complain ID : JGJN042777   5  

Complaint Forum  Complaint Date : November 15, 2019

Complaint Against / To : Zoomcar india

I had booked a swift automatic version from zoomcar in may 2019.
1) i was delivered swift manual( lower version)
2) i was charged monthly for the higher version car, inspite of repeated complaints.
3) i was forced to pay 27000/- for early termination , since i had not received the automatic version( higher end), in July 2019.
4) amount of 8500/- was withdrawn from my account after termination without prior intimation or bill.
5) security deposit and wrongfully withdrawn money not refunded even after constant email, calls and tweets, till now.

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