COMPLAINT ABOUT OLA CAB OVERCHARGING booked a Ola cab from Koparkhairan

Complain ID : JGJN023579   24  

Car Booking Complaint  Complaint Date : October 24, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Fam Society, Sector 11, Koparkhairane, Navi Mumbai.
On 22nd I booked a Ola cab from Koparkhairane to my daughters school in Airoli and the charge came to Rs.155 and the same micro cab i booked while coming back with no traffic and no halts from the same place to back home but to my surprise they charged me Rs.373. For such a short distance no good car would also charge so much. Previous month i went to the Mumbai airport from Koparkhairane and which is atleast 7 times the distance they charged me aroung Rs.375. I feel extremely cheated. Please look into it immediately. Attached is the details for both ways.

OlaCabs
Oct 22 (2 days ago)


to me


22 Oct, 2016




₹373
CRN431047222

Thanks for travelling with us, Sudip Mukherjee



Ride Details

Faizan




10.7 km 38min



Mini - Grey WagonR
Upgraded from Micro



02:16 PM
New Jeevan Shanti Apartments, Bharatratna Ambedkar Rd, Sector 3, Airoli, Navi Mumbai
02:54 PM 12, Kalash Udyan, Sector 11, Kopar Khairane, Navi Mumbai


Bill Details
Base Fare


₹55





Distance Fare for 10.7 km


₹64.2





Ride Time Fare for 38 min


₹38





Fare Increase*


₹188.64





Total Fare


₹345.84





Taxes


₹26.97





Total Bill (rounded off)


₹373



To download invoice or raise queries,
find support for this ride.









Payment


Paid by cash mone


₹373







OlaCabs
Oct 22 (2 days ago)


to me


22 Oct, 2016




₹155
CRN430889146

Thanks for travelling with us, Sudip Mukherjee



Ride Details

Manoj




9.5 km 32min



Mini - Blue Swift Dzire
Upgraded from Micro



11:47 AM
KNF Naik Marg, Kalash Udyan, Sector 11, Kopar Khairane, Navi Mumbai, Maharashtra 400709, India
12:19 PM Godavari Co-Operative Housing Society, Sector-19, Airoli, Navi Mumbai


Bill Details
Base Fare


₹55





Distance Fare for 9.5 km


₹57





Ride Time Fare for 32 min


₹32





Total Fare


₹144





Taxes


₹11.22





Total Bill (rounded off)


₹155



To download invoice or raise queries,
find support for this ride.









Payment


Paid by cash mone


₹155






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