Cp plus camera not working, now 1 of the camera is not working

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Jago Grahak Jago Complaint ID : JGJN030825 14

Camera Complaint Complaint date : February 24, 2018

Region : Uttar Pradesh
City : Lucknow
Address: 2/236vikas Khand Gomtinagar

Complaint Against / To : Cp plus

Last month I buyed cp plus camera. now 1 of the camera is not working.i had complained on CP plus Customer care but no one is coming and they are demanding to take service charge on the visit infact I am still in my warranty period. And I was told in warranty period no charge will be taken .
Kindly take strict action on this.