Deficient service - I booked a cab from saharanpur to Delhi Airport

Complain ID : JGJN039061   66  

Cab Booking Complaint  Complaint Date : June 11, 2019
  • State :  Chhattisgarh
  • City :  Raipur
  • Address: 204, Rajiv Gandhi Complex, Kutcheri Chowk, Raipur, Chris, 492001
I raised following greviance :
Yesterday I booked a cab from saharanpur to Delhi Airport for Today , and done advance payment of Rs. 800 through Paytm. But today morning no cab came for pick up and I tried atleast 25 times to contact you but you just hold on the phone for 15-20 mins for 4 to 5 times and after that also no response came. From 4 ' O clock morning I am trying to get in touch and when your staff responded, said your cab will be there in 15 mins. But Cab didn't came. I done another cab immediately and paid ₹11810 to him . Afterwards I missed my flight also and FLIGHT tickets cost me around ₹40000 which I missed. I want compensation of ₹1,00,000 for harassment and other cost incurred otherwise I will take legal action.
Complaint Against / To: Gozocabs, 9051877000

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