Complaint Ferns & Petals False Promise Maid
Complain ID : JGJN024346 25
Booking Complaint
Complaint Date : November 16, 2016
- State : Uttar Pradesh
- City : Noida
- Address: B-804, Amrapali Princely Estate, Sec-76
This is to inform you that today I booked an order for bouquet of flowers along with sweets ("gift") to be delivered at the address H. NO B-13/298, Kacha Toba, Hoshiarpur. My order was numbered 1031408. I paid an amount of Rs. 1598/- through my ICICI debit card towards my said order. An amount of Rs. 1598/- was debited from my account. Please note that while booking order I was assured that the gift would be delivered today before 9.00 pm. Please refer to your email. The order was booked as a present to my Mother account of her birthday.
To my utter shock, I received a call from your representative at 7.00 pm informing me that my order could not be delivered today on the ground that your executives could not reach the address where the ground gift was to be delivered. I would have appreciated if you would have informed me in advance. However, on account of your carelesness and irresponsible behaviour my order could not reach reach its destination. If you had informed me that my order could not reach the destination, I would have ordered it from some other vendor. Your above stated conduct clearly amounts to deficiency of services. I have faced mental agony and harassment on account of your deficiency of services.
In view of the above, I hereby call upon you to immediate refund an amount of Rs. 1598/- towards the above stated order. I further call upon you to pay Rs. 20,000/- towards the mental agony and harassment suffered by me. In the event you fail to reply to me within 24 hours, I would be constraint to approach appropriate legal forum. Please note that this would be without prejudice to my rights under law.
To my utter shock, I received a call from your representative at 7.00 pm informing me that my order could not be delivered today on the ground that your executives could not reach the address where the ground gift was to be delivered. I would have appreciated if you would have informed me in advance. However, on account of your carelesness and irresponsible behaviour my order could not reach reach its destination. If you had informed me that my order could not reach the destination, I would have ordered it from some other vendor. Your above stated conduct clearly amounts to deficiency of services. I have faced mental agony and harassment on account of your deficiency of services.
In view of the above, I hereby call upon you to immediate refund an amount of Rs. 1598/- towards the above stated order. I further call upon you to pay Rs. 20,000/- towards the mental agony and harassment suffered by me. In the event you fail to reply to me within 24 hours, I would be constraint to approach appropriate legal forum. Please note that this would be without prejudice to my rights under law.
Related complaints
-
Not providing ifb serviceVinod christopher / Booking Complaint / February 15, 2024 / Bangalore / KarnatakaI called girias, hosur branch..2 days before i caled them for ifb washing machine service that 4 years warranty will get expired by Feb 19,2024.so I need immediate action sir....they r not providing service yet... -
I have booked ticket at uts app and payment is done but ticket is not showing on the PpKhushi Shishodia / Booking Complaint / February 11, 2024 / Mumbai / MaharashtraTicket is not showing on the UTS app what to do I have done payment online to rts railway authoritiy
-
Bookmyshow company(BigTree Entertainment Pvt. Ltd) charges different convenience charges on same ticSumit / Booking Complaint / February 3, 2024 / Mumbai / MaharashtraBookmyshow company charges different convenience charges on same ticket(same price) I have attached two screenshots where they show convenience fees as 141.36 rs But they have charged 353 rs. On the same event ticket .same ticket price (5998) -
Chotila road kanaiya 2 hotelBipin Ahir / Booking Complaint / January 3, 2024 / Rajkot / GujaratI purchased a colddrink,but shopkeeper was selling expired dated colddrink,and he was not return my money......please help me...
-
Not providing bus / driver details before bus departure and not contacted by driverRajesh Sharma / Booking Complaint / November 14, 2023 / Jaipur / RajasthanI was booked bus tkt through Paytm from Jaipur to gwalior vide PNR 172180386 in Four hans travels but I was not received bus details and driver details before bus departure and no any call received from bus operator, due to which I missed my bus. I a... -
Non delivery of gas cylinder. Booked on 03.11.2023Krishna PadaSahu / Booking Complaint / November 5, 2023 / / JharkhandBooked gas cylinder on 03.11.2023.But didn't deliver till date 05.11.2023..by S.K GAS Amrapali, Bariatu Ranchi. Nobody is responding my phone call. Krishna PadaSahu Consumer no cx 26016679 Request to deliver immediately Iam a senior citizen .
Service issue | Complaint | Query | Feedback | Suggestion | Reply