ECS bounce in Covid Pandemic time
Complain ID : JGJN046380 36
Banks Complaint
Complaint Date : July 9, 2020
- State : Tamil Nadu
- City : Chennai
- Address: No. 28, Thangam Avenue 13th Street, Chikkarayapuram
Hi Team,
My name is Kathir Jayan U and I have availed a housing loan (403DHL48976724 and 403DHL49658610) in Bajaj home finance. Due to Covid19 I paid my EMI late for the months April and May. I have informed the persons who called me from Bajajfinserv about this lateness. But suddenly on 30th May my account was hit with a penalty bounce 11 times with an amount of 590 and a total of 6490 rupees on the same day within a few minutes.
I called and checked with the bank and they conveyed that your home loan bank has initiated the ECS so you have to check with them if the fund is not available then automatically it will be considered as a cheque bounce and the amount was deducted.
I queried the person from Bajaj finance and they said that you can pay the EMI by the end of the month also and no charge is applicable.
Finance minister (Nirmala Seetharaman) announced that no charges will be applicable if the EMIs are not paid on time during this Covid pandemic. But I was hit 11 times and an amount of 6490 was deducted from my account.
I have attached the snippets from my account for your reference. Please help me to get justice against this bank. I don't know how many people were affected like me. Thank you!
Regards, Kathir Jayan U
My name is Kathir Jayan U and I have availed a housing loan (403DHL48976724 and 403DHL49658610) in Bajaj home finance. Due to Covid19 I paid my EMI late for the months April and May. I have informed the persons who called me from Bajajfinserv about this lateness. But suddenly on 30th May my account was hit with a penalty bounce 11 times with an amount of 590 and a total of 6490 rupees on the same day within a few minutes.
I called and checked with the bank and they conveyed that your home loan bank has initiated the ECS so you have to check with them if the fund is not available then automatically it will be considered as a cheque bounce and the amount was deducted.
I queried the person from Bajaj finance and they said that you can pay the EMI by the end of the month also and no charge is applicable.
Finance minister (Nirmala Seetharaman) announced that no charges will be applicable if the EMIs are not paid on time during this Covid pandemic. But I was hit 11 times and an amount of 6490 was deducted from my account.
I have attached the snippets from my account for your reference. Please help me to get justice against this bank. I don't know how many people were affected like me. Thank you!
Regards, Kathir Jayan U
Related complaints
-
Online transfer not reversed in spite of frozen at the wrong beneficiary accountSadaq Ismail / Banks Complaint / April 28, 2020 / Chennai / Tamil NaduI transferred money on 31/12/2019 to another account due to typo error. On my request, ICICI Bank has frozen the account four months back. I have been running from pillar to post for a refund informed them several times through emails, WhatsApp, phon... -
Regarding loan repaymentPriya elayaraja / Banks Complaint / March 26, 2020 / Thanjavur / Tamil NaduAs we have taken loan on repayment basis, we are daily wages how could we possibly pay in current situation ,curfew allover nation ,we don't have enough groceries for our families as we are in panic ,please consider and give us grace periods
-
Paytm Payments Bank ScamRishav Sircar / Banks Complaint / March 11, 2020 / Chennai / Tamil NaduI booked Paytm Rupay Platinum card last December. I was told that I'll get complimentary Airport lounge access 8 times a year. I wasn't informed that they have revoked this service from 9th January onwards. I had went to the Lounge on March and I was...
-
RS.1899 deducted my account without permissionKarthick haridass / Banks Complaint / November 13, 2019 / Chennai / Tamil NaduWithout my permission ICICI bank rs.1899 deducted my account ..so kindly request I don't want any benefits at all ...please refund my amount .. otherwise I discontinue or closed my account.
-
Negative balance in salary accountAmbika / Banks Complaint / March 2, 2019 / Chennai / Tamil NaduI had a salary account in YES Bank and due to a shift in my job the salary account became inactive. They are continuously charging me a negative balance for non maintenance which is against the RBI statement which was released in TOI on 11th May 2016...
-
pm jhan dhan yojana zero a/cdurai / Banks Complaint / December 9, 2018 / Arakonam / Tamil NaduWhenever I (Manjuladevi senior citizen) approch the sbi they say mine is an outside a/c & you contact Shift_agent Devan. When I have an account with sbi, I am unable to understand why should I contact the agent. ATM RU PAY DEBIT CARD NOT ISSUED. ...
Service issue | Complaint | Query | Feedback | Suggestion | Reply