Complaint against Snapdeal is not paying compensation amount
Complain ID : JGJN023088 83 Complaint's Reply
Airtel Complaint
Complaint Date : October 6, 2016
- State : Maharashtra
- City : Nashik
- Address: 100/1, Goswami Enclave
I had ordered a product kraftorium Josephine bar cabinet on 11 aug 2016. I received a defective product and not as per description shown. When I asked for replacement snapdeal told me that product is not available with seller and I should repair it. Snapdeal promised me that compensation amount of repair cost will be refunded to me.
I am waiting since then and called them time and again but they made false promises that I will get the amount. They took my bank details for refund and copy of bill for repairing the same.
Now after around 40 days, snapdeal is saying that they didn't commit on refund of compensation and will not get any refund.
I had claimed for Rs 8000.00 as repair cost with original bill. My order ID is 14615797848 and ref no is 28781359.
Also there is no way I can contact them. They don't receive my call and never reverted back to me. They don't reply to emails.
After your intervention they replied but still didn't refund money and are only giving false promises.
Please help me resolve the issue and get the refund. Thanks.
I am waiting since then and called them time and again but they made false promises that I will get the amount. They took my bank details for refund and copy of bill for repairing the same.
Now after around 40 days, snapdeal is saying that they didn't commit on refund of compensation and will not get any refund.
I had claimed for Rs 8000.00 as repair cost with original bill. My order ID is 14615797848 and ref no is 28781359.
Also there is no way I can contact them. They don't receive my call and never reverted back to me. They don't reply to emails.
After your intervention they replied but still didn't refund money and are only giving false promises.
Please help me resolve the issue and get the refund. Thanks.
Related complaints
-
Complaint against Whaaky.com for Recived Partial shipment and Defective ShipmentDhaval Amlani / Airtel Complaint / October 3, 2016 / Mumbai / MaharashtraHello myself Dhaval Amlani. Few days ago i have ordered 3 sony earphones at 399+150 cod charges total 599(23sept 2016). From Whaaky.com I revived shipment within 4 days but when i opened my cover it has only one earphone so i have mailed my complain ... -
Complaint about mayoneor.com To display one and delivered bad,different size productPrashnat Kamble / Airtel Complaint / September 30, 2016 / Mumbai / MaharashtraThey displayed one product and delivered the worst quality product which is not even matching the color or the size. I was send email on its website and there's no proper response from them and the email ID is which I send email is caremayoneor@gmail...
-
Complaint about Order cancelled by SNAPDEAL without my consent and requestMukul Goyal / Airtel Complaint / September 30, 2016 / Mumbai / MaharashtraI had ordered a double-bed with SNAPDEAL video order no 18973515557 dtd 18.09.2016. It was expected to be delivered by October 7,2016. But on 28.09.2016, my order was cancelled by them without my consent and request and the refund was initiated. I e-...
-
Complaint for More price than product price MRP priceYogesh Patil / Airtel Complaint / September 21, 2016 / Pune / MaharashtraI went to watch movie at Rahul 70mm in Shivaji Nagar, Pune. Icecreame cone price was 40 but shopkeeper charged 50 for it, saying that 10 Rs for cooling charges.
-
Booked one Coolpad Mobile note 3 handset from Ebay.in NOT at time for deliveryRavindra Maurya / Airtel Complaint / September 17, 2016 / Mumbai / MaharashtraDear all, WOuld like to inform you that I have booked one Coolpad Mobile note 3 handset from Ebay.in ( Online Shopping ) where they committed 5 days Delivery schedule, and when inquire after 5 days they said their delivery solution will deliver after...
-
Online shopping fraud mebelkart.com not able to cancel the undelivered productNidhi / Airtel Complaint / September 8, 2016 / Pune / MaharashtraHi, I have ordered TV Unit on 31st July with Order Number 1003637300. This order was not delivered and there is no update on placed order. Even i am not able to cancel the undelivered product. Complete payment was done.
by snapdeal:
(5 of 5)
Dear patsbp,
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards,
Team Snapdeal
Service issue | Complaint | Query | Feedback | Suggestion | Reply