Complain against videocon for washing machine replacement

Complain ID : JGJN028648   28   Complaint's Reply

Washing Machine Complaint  Complaint Date : September 16, 2017
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: B-503 Kalash-3 Near ADC Bank,ghuma
one wideocon washing machine fully auto purchased on 01/01/2017from vijay sales Ahmedabad dev arc mall invoice no.243-dev01order no.243-dev01--1750 26 . I have made complain 3 times and 2times they have taken macine to their factory and sent back to us ,but not working satsfactoryly.i have made complain recently but no rsponse received till date.I have requested for replacement.
Complaint Against / To: videocon

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    Dear Customer,
    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out.

    In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

    Regards,
    Videocon Customer Support Team

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