Complaint Against OLA cab booking service and overcharging money     Amount not refunded, Booked 8 MOvie tickets for westend mall pune     Made a complaint of my A.C to Satish Cool Care Services, Not providing services     ICICI Prudential Life Insurance, Policy Bond not received after one year     Xiaomi India MOBILE HANDSET NOT RECEIVED AFTER REPAIR UNDER PAID WARRANTY     Le ecoCall center is not responding and do not habe service center     Complaint against INOX movies multiplex Charges over due on MRP     Complaint Against OLA cab booking service and overcharging money     Return product to zipker.com     Threatening for a civil and crimal case by Tikona Digital Networks Pvt. Limited  

Hotel not booked Himachal Travel Wings service

Jago Grahak Jago Complaint ID : JGJN025342   39  

Travel Complaint  Complaint date : January 4, 2017

Complaint Against / To : Himachal Travel wings

For 31st December 2016, I had booked a hotel in Manali for 1 day at Manali using Himachal Travel Wings service. My experience was unsatisfactory and very bad in the following ways .

- When I reached to place, I found booking was not done and staff refused to provide me accommodation.

- As I was with family I had to search here and there for the accommodation and it caused me several issues like hotel not found.So i came back to kullu and booked hotel by my own.

- As i did not get accommodation, I refused to provide 1800 rs.

- When I refused to provide 1800 rs, Himachal Travel Wings staff behaved very rudely and told me that they will not drop me till Delhi airport , as cab facility was provided by them.
It was an implied term of our package booking that the hotel accommodation/booking will be provided
by travel agent.
You can refer Supply of Goods and Services Act 1982/ Consumer Rights Act 2015.

Please find attached voucher provided by travel agent.

I request you to response to this as early as possible.

Hotel not booked Himachal Travel Wings service

Complaint by : Vaibhav Katwate

Vote
Result 0 votes
Not Useful Happy Somewhat Useful Useful Very Useful

Share Now Ask Question Reply Now Contact Submit Complaint

Similar Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply