Defective SONY TV set we lodge customer service request vide ID no. 39344827 of 10th May
Complain ID : JGJN027670 31
- State : West Bengal
- City : Khardaha
- Address: Mission Para
Please see attached document of the concerned TV set, including the latest Service Jobs sheet dtd 10.05.2017.
Please note the subject Television is given electrical shock whenever its touched. Whenever electrical tester is touched with the TV, the tester is glowing.
Due to the above, we lodge customer service request vide ID no. 39344827 of 10th May, 2017 and we receive SMS that Tekno Plaza was asign to attained the problem.
However, while registering the complain we face lot of difficulties as the person Ms Dipeka Das was so reluctant that she to registered the complain. However, after lot of discussion she has registered the above service complain and attained by your authorised service centre representative Mr Razaur Biswas.
After checking the TV set Mr Biswas did not identified the problem nor able to solve the technical problem. He repeatedly mentioned that this is a common for this particular model of the TV. After given no solution to the Technical Problem, he made a report reluctantly, as we insisted to record his visit.
We have other television set in use but we never find this problem. House holds electrical item should not give shock when touched from outside. Neither the electrical tester touched will glowing.
Please take up with the concern department and find out the solution.
We hope you will take it up seriously as this is related to the safety of the human is concern.
Awaiting your positive responce at earliest
Related complaints
-
Sony Bravia LED TV panel gone within 2yrs booked service complaint to sony service centergagan mohanty / Television TV Complaint / October 21, 2016 / Siliguri-Darjiling / West BengalI had purchased a Sony Bravia LED TV 28" on 14th October 2014. The TV panel was out of order on 25th september 2016.(within 2yrs). I had booked service complaint to sony service center and the next day service personnel visited and reported me that t...
-
Service Complaint against Onida TV not working and broken partsK Ambike / Television TV Complaint / September 30, 2016 / Kolkata / West BengalI am reaching out to you because of I didn't receive resolution of my complaints ( no: 16091606380486, registered on 24th Sep 2016) from customer care nor from Service Center. This is in regard to the Onida 50" TV Model : LE050FC. I bought this TV on...
-
Complaint for Harassment by Amazon IndiaRanjit Sarkar / Television TV Complaint / September 24, 2016 / Kolkata / West BengalOn 15st September, 2016, I had ordered a Panasonic 32" LED TV which turned out to be defective within 10 minutes of its delivery (received on the 21st of September). After phoning Amazon India the first time to request RETURN (not REPLACEMENT), they ...
-
VERY POOR PRODUCT WITH HARASSMENTShubhasis Chatkhandi / Television TV Complaint / May 10, 2016 / Kolkata / West BengalI am Amar Nath Chatkhandi, from Kolkata. Last year on 25th. I bought (flipkart)a 40inch LED TV of Videocon. Model - VKC40FH-ZMA1 Serial - 110814110133617144. On this day of today, the 10th. of May 2016 the TV, I find, after returning from office malf...
-
WITHOUT REPLACEMENT DEMANDING FULL PAYMENTPARMESWAR ROY / Television TV Complaint / April 9, 2016 / Siliguri-Jalpaiguri / West Bengalwithout replacement full payment demanding
-
T.v problam customar care but not recived my phonePrafip dutta / Television TV Complaint / March 22, 2016 / Kharagpur-Medinipur / West BengalMy t.V are not working proparly. Can u help me May i call for customar care but not recived my phone.
Service issue | Complaint | Query | Feedback | Suggestion | Reply