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Upgradation of CDMA to 4G by Reliance at the cost of customer's money

Jago Grahak Jago Complaint ID : JGJN019120   2   Complaint's Reply

Telecom Services  Complaint date : May 24, 2016

We are using Reliance CDMA network assisted mobiles, internet and landline since many years.Apart from that since last 1 year we have invested more than 1 lakh Rs. in the form of purchasing mobile, payng postpaid bill in advance, purchasing FWP land line fone and so on.
Reliance has informed us since last 1 week that they are upgrading CDMA to 4G GSM network.If it happens then what we have to do with our costly mobile fones which we purchased only for Relance CDMA as it is not easily available in the market.Considering giant company like Reliance , they must have planned atleast 2 years before official launching of 4G. If they had informed us atleast 1 year before , we would not have bought these costly mobiles and landline.They purposely inroduced the mobile phone like Lava-Reliance and FWP land line Wi Bridge-Reliance at attractive scheme as they are fully aware that these CDMA mobile and FWP CDMA landline are going to be outdated within 1 year.
So, I request you to look in to this matter .And try to get us compensation or atleast replacement of mobile and land line which supports 4G.

Jitendra Patel
Kshitij Polyline Pvt Ltd
Silvassa - 396230

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