No solution to my previous complaint for non-refund of money
Complain ID : JGJN024534 25 Complaint's Reply
Kindly refer my previous complain id no. JGJN024427 dtd. 19.11.16 in Jagograhakjago.co.in against Snapdeal for non-refund of my money against two nos of orders amounting total Rs. 612/-(Rs.311/- + 301/-). I received a mail from Snapdeal on 21.11.16 that the complaint has been received. After that I received calls from Snapdeal many times and everybody told me that it will be resolved within 24 - 48 hrs. I would like to mention that 48 hrs are over and no action has been taken from Snapdeal till now. Just now I received a call from one executive named 'Priyanka' saying a new story that 9-10 days are needed to refund the money. I understand that Snapdeal is a complete fraud company and they are not going to refund my money and only repeating the story or stretching it to stay comfortable.
I request concerned authority of Jagograhakjago to kindly consider my complaint as very very serious and help me to lodge legal complaint against Snapdeal and get me compensation for such harassment and cheating.
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by Snapdeal:
(5 of 5)
Dear Customer,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
by Snapdeal:
(5 of 5)
Dear Customer,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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