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Complaint against JIO reliance services, sim not activated by the service provider

Jago Grahak Jago Complaint ID : JGJN025441   43  

Social Complaint  Complaint date : January 10, 2017
  • Region :  Gujarat
  • City :  Hajira
  • Address: J3/21, Jade Tower, Nand Niketan

Complaint Against / To : Jio Reliance

Good evening

I brought a sim card of JIO reliance services on 2nd Dec-16 from their corporate fair held at Essar Township, Hazira. During that time I had submitted Driving licence as address proof and photograph as proof requirement. They have not activated the SIM till now, its almost a month. I have tried to call their customer care and wrote several mails ( Ref no [#3196624])
Now they are asking me to visit their store again with proof and photographs. I am really worried what they have done with my earlier records of proof. kindly help me. they are not helping me to resolve the issue.

Complaint against JIO reliance services, sim not activated by the service provider

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