Online Consumer complain against yepme.com for No Refund

Complain ID : JGJN020428   92   Complaint's Reply

Shopping Complaint  Complaint Date : June 17, 2016
They should ban this shopping site named yepme. Such sites and their owner should be banned. order rejected by yepme because quality issue, It has been almost two month, still no response from Yepme. customer care. The customer care representative told that money will be refunded within 14 to 21 days. I waited upto 25 days then I gave call to the customer care regarding refund status. They told wait for three more days. After three days I again gave a call to customer care by asking the status of refund. They again asked me to wait for another one day. These people keep on asking us to wait. But money is not refunded. And they does not take any initiative to refund the amount. I request everyone not to purchase from yepme any more.

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    pankaj vyas

    pankaj kishor by pankaj vyas:

    (5 of 5)

    में पहले पहल ऑनलाइन शॉपिंग को बहुत अच्छा समझता था । लेकिन जब से मेरा बड़ा रिफंड yepme वालो ने डुबा दिया । तब से मेरी सोच यही है कि वो लोग जो बैंक वाला बोल कर आपसे ATM कार्ड खाता संख्या आदि पूछते है उन धोकेबाजो का रूप अब ईकॉमर्स कंपनी ने ले लिया है । जो आपको विस्वास में ले कर आपको चुना लगा देती है ।

    Reply

    Ajesh s Raj

    Yepme cancel my order & not refunded by Ajesh s Raj:

    (5 of 5)

    I have ordered one T-shirt combo on 9 october 2017 but they cancel my order without noticed me. Also i can't find my product in the order status,I'd also no email is given while order placed. I'm tried so many times to contact the Yepme customer care but no one answering my call.
    So please Refund my money back. Its a kind request

    Reply

    p.singh

    by p.singh:

    (5 of 5)

    Sir,

    I ordered yepme with order no 33934295 and made online payment for
    the same. I cancelled my order due to late delivery date after making
    online payment of Rs. 600/- on dated 26/10/2017.
    I also received an sms regarding cancellation of my order and it was
    mentioned that the refund will be process within one week.
    I have not received any refund till now.

    Kindly Refund my order amount.

    Note: Customer telephonic support service is very poor, they don't
    even receive my call. I called more than 20 times and stayed on call
    for more than 30 minutes each time.

    Thanks & Regards

    Reply

    Subramanian

    Order not delivered Money not refunded by Subramanian:

    (5 of 5)

    The order 32055379 placed on 10th December 2016 and the payment was taken from my HDFC card for Rs.758/-.Order was not delivered by Yepme when i called to confirm the reason, they said the offer was revoked, agreed and your executive said the amount will be refunded back to my credit card account, but surprisingly no payment was made to my account.

    It was almost an year i am coming back, but yes, i came back there was another order 33972497 placed on 21st November 2017 and the payment was taken but shockingly the order was removed from the order list today without any notification of reason and no refund as well, that's when i checked the status of my old order 32055379 to see if this is the case with no refund from Yepme and got confirmed that there was no refund, silently cheating the people.

    Subramanian
    9972571585

    Reply

    BHARAT KUMAR PRADHAN

    Replacement status by BHARAT KUMAR PRADHAN:

    (5 of 5)

    i have order a shose butboth are lefty and one is 6 no and another is 7 no. 3054690 - my complain no.
    33991057 - my order no.

    Reply

    BHARAT KUMAR PRADHAN

    Replacement status by BHARAT KUMAR PRADHAN:

    (5 of 5)

    Dear sir,

    i have booked a shoes no 7.but it came both lefty and one is 6 no another is 7 no. since i complained no reply from your side.
    3054690 - complain no
    33991057 - order no

    Reply

    BHARAT KUMAR PRADHAN

    Replacement issue by BHARAT KUMAR PRADHAN:

    (5 of 5)

    Dear sir,

    I order a shoes from yepme.com shoes no 7.but i get one 6no and another 7 no,,both are lefty.since i am trying to contact yepme.com customer care but no ans from them.
    yepme order id-33991057
    complain no-3054690

    Reply

    Preeti mukati

    Yupme: requested ordered not delivered by Preeti mukati:

    (5 of 5)

    Yepme.com — reg: ordered is pending for verification since 18dec 2017 payment is debited - on same day itself but no communication yet

    I have ordered multiple products(On 18-dec-2017) and the order no is unfortunately deleted from my phone, but did receive message on 7447761337 The payment was made via net banking more than 2000rs
    To be exact 2368 rs
    I tried to contact yepme customer care[protected] and the wait time was shocking. I have tried multiple times but i was waiting for more than 40 min. No response from customer support.

    When i tried to raise a compliant but no turn up- complan# 3056336 and 305640
    Please reach out to me on
    7447761337
    Mail Id- Preetidpmukati@gmail.com

    Reply

    vijay

    Not Revived Order confirmation email or SMS But Amount deducted by vijay:

    (5 of 5)

    Hi Yepme,

    On 6th Jan 2018 at 10:06PM. I order sports shoes from the yep-me site with the guest email id : email2dmail@gmail.com and the amount has been deducted in my bank account. However, I didn't received any order confirmation email or sms. Even I logged complaint in the yepme site. Complaint number : 3057728. No response from the Yepme side. Till now not received any order confirmation or cancellation email or sms. But the amount has been deducted.

    Calling N number of time to the customer care number but there is no one to receive the call. Just increasing my phone bill.

    I request you to confirm the order number also dispatch my product. If the order is cancelled, please refund my amount.

    Reply

    Supriya kanth

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    I have ordered a saree from an app name LTFab. They have parceled me a wrong saree and now they are asking my bank details(bank account IFC code) to return the money.please give directions what to do next and how to get money back.

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