Complaint ebay.in about ordered smart watch received toy watch


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Jago Grahak Jago Complaint ID : JGJN028603   64   Complaint's Reply

Shopping Complaint  Complaint date : September 12, 2017

Complaint Against / To : ebay india

Item ID: 152677594503

My PaisaPay ID 45937246229. I have ordered smart watch from ebay on 26
august price Rs 689/-. but when i have not received watch till 7 september i request ebay to refund my money, this claim was on process then i received a parcel on 8 september evening, when i opened the parcel, in the parcel there is a toy watch which we can buy from Rs 10 in local market. I emailed seller and sent the picture of the product which he has sent and i make a call to the seller for this, he talked rudely with me and asked don't call me, then i called ebay and sent the pictures to ebay of received product, they asked me to solve the problem within 24 to 72 hours but till now i have not received any resolution nor any call or update from their side. why they add the cheater seller on their site. The seller is very cheater. please sir do something, this is a great loss for me and aise cheater seller ko to punish karna chahiye. I have add the picture of toy watch that the seller has sent instead of smart watch.

Complaint ebay.in about ordered smart watch received toy watch

Complaint by : lavanya

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    Consumer complaint's reply and reviews

    ebay September 12, 2017

    Dear JGJN028603,

    We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

    Regards,
    Team eBay

    ebay September 12, 2017

    Dear JGJN028603,

    We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

    Regards,
    Team eBay