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limoapp bus services defunct but wallet not refunded

Jago Grahak Jago Complaint ID : JGJN025044   65   Complaint's Reply

Service Complaint  Complaint date : December 20, 2016
  • Region :  Maharashtra
  • City :  Mumbai
  • Address: Dreams, 4/C-406, L.B.S. Road, Bhandup West

I have been using private shuttle services from since March 2016 to commute to office. Limo however discontinued their services on November, 2016 with my limo wallet containing about 1740 bucks. I raised a support request to get my wallet refunded and they asked me to share my bank account details through a google web form. After I shared my bank account details, they promised me I would get a refund within a month's time. More than a month has passed since and I haven't received my money back. They no longer reply to support queries and emails. I need my money back. Please help.

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    Consumer complaint's reply and reviews

    Refund?? Yamini January 11, 2017

    I had registered for Mumbai-based bus aggregator Limo parent company Raftaar Technologies. It ran well for 5 months of 2016 Jun to Oct and then they discontinued all of a sudden. they had an inbuilt-wallet where i had 665/- Rs. As per their message they would refund the money within 25 working days. It is almost 2 months now and i have not received my refund.

    The owners and their success story :

    Siddharth Sharma, Anshul Khandelwal and Vivek Choksi, you may have made a fortune, would you mind refunding my 665/- ?