Legal notice sent for Tata Docomo bill generated after service deactivation
Complain ID : JGJN025181 29
- State : Tamil Nadu
- City : Chennai
Just because it's a big company doesn't mean they flex their muscle, arm twist customers and scare us general public with a legal notice.
1) If a Service disconnection request is raised, then why should customers be billed for even a single day after that ?
2) According to your billing department if at all there was an outstanding amount, how many payment reminders have you emailed me before emailing a legal notice?
3) I am supposed to prepare for an interview for day after tomorrow and take care of my family, who is going to repay me for the mental turmoil and time lost because of your insensitive arrogant legal notice?
I want you guys to investigate the case thoroughly, the number of times I have raised service requests for your poor service for the 1.5 year I used the service.
Please focus on improving your pathetic service before picking and harassing your customers.
I want a email sent to my id (sghadei@gmail.com), apologizing for the notice and withdrawing the legal notice.
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