wrong product deleverd

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Jago Grahak Jago Complaint ID : JGJN030254   29  

Online Order Complaint  Complaint date : January 12, 2018

I have ordered "Dark Brown Loafer Style Casual Shoe" on October 11, 2017. Order #GST19541 , but they send "Dark Brown Rugged Shoes w Tan Sole".
so I mail them for return and refund money for shoes, then send their Executive and pickup shoes, after that they said , " very sorry for wrong shipped, we will ship, what u ordered 100%",
i said okay,
but they didn't send any shoe from 15 days. and also No reply for my mail, not attempt for my call.

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