Refund Related Issue with Amazon India & with its Partner Nav saachi Traders


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Jago Grahak Jago Complaint ID : JGJN028618   83   Complaint's Reply

Online Order Complaint  Complaint date : September 13, 2017
  • Region :  Orissa
  • City :  Puri
  • Address: Dola Mandap Sahi, Rup Kala Mandir Pin -752001

Refund related Issue

Sir I'm Sanjit Kumar Mahapatra from Odisha ,Puri pin-752001 I had order placed - Gionee S6 Pro Rose Gold, Smart Mobile . ORDER # 405-5187645-4031533, Tracking ID: EP463521255IN. Due to delivery problem with in this venue date time , so I cancelled the Order through contact the Amazon customer care .On dtd. 09.08.17 I had inquired the Track ID through India Post , that the product has already returned to seller end. BHATINDA , (H.O), any one can check India Post status portal with & check track I'd through India post . The product has already received at the Seller end area of Bhatinda H.O.on 08.08.17.time 4.27 p.m, but I was in- Odisha, Puri. It is far from distance from Puri , ODISHA to Bhatinda , H.O. How can I possible to receive the product in Bhatinda Head office. Another the person who has received the product check his proper identity & it's signature . This is a big crime please investigate the case seriously and refund my money rs.16,003/- I also tried contact with Seller NavSaachi Traders contact No – 7009203160 according to the Amazon customer care ,but the seller directly scolded me & said what ever you can do , I also do as per my wish . no one protect me evenly amazon also .
So personally I request you to to consider my case & investigate properly & as soon as possible to refund my money
your customer -Sanjit Kumar Mahapatra. Odisha, Puri.
Here I enclosed the scrren shot of India Post Track ID ORDER # 405-5187645-4031533, Tracking ID: EP463521255IN.

Refund Related Issue with Amazon India & with its Partner Nav saachi Traders Refund Related Issue with Amazon India & with its Partner Nav saachi Traders

Complaint by : Sanjit Kumar Mahapatra

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    Gionee India September 14, 2017

    Hi Sanjit,

    Please give our Customer Care a call on 1800-208-1166 and we'll be able to support you.

    You can also inbox us the detailed query at our official Facebook page so that we can speed up the process for you. Find the link here: http://www.facebook.com/gionee.india


    Regards
    Team Gionee India