complain about price charged more than MRP

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Jago Grahak Jago Complaint ID : JGJN028606   60  

Online Order Complaint  Complaint date : September 12, 2017
  • Region :  Kerala
  • City :  Thiruvananthapuram
  • Address: Room No. 411, Arundhati Hostel Indian Institute Of Space Science And Technology

Complaint Against / To :

I ordered two books on
I have been charged ₹35 more for my order no. 171-6360597-5059507(which has MRP of ₹175 but they have charged ₹210) and ₹424 more for my order no. 171-9239829-2799526( which was costing ₹375 but they have charged ₹799) placed on on 6 September 2017.Moreover the second order is not a new item it's a used one.
When I applied for refund they are asking me to post it back but that will cost me a lot of time.
I am a college student and I can't afford to waste my precious time to go outside and post it just because of their mistake.
Moreover I need the items and I was eagerly awaiting for their shipment but when I received them I was extremely disgusted to see their price and condition. has wasted my lot of time, money and has played with my emotions.
I want my extra money back without actually returning / replacing the above mentioned items.
I can't go outside and post them back but I need my extra money.

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