Doesn't get return of faulty product, Sultaan Rexine Leather Football Bean Bag Cover
Complain ID : JGJN028040 33 Complaint's Reply
Online Fraud Complaint
Complaint Date : July 25, 2017
- State : Bihar
- City : Hajipur-Vaishali
- Address: East Of Sp Kothi, Sdo Road Hajipur
I have ordered a
Sultaan Rexine Leather Football Bean Bag Cover ...of size XXXL
Order ID: 19461956500
First of all the delivered bean bag doesn't match the color which i have ordered.
And , when i tear the packet and take the bean bag to our nearest shop for the filling of beans, the size of the bag was just XL and hardly 1 kg of beans has been filled in.
I am totally disappointed from this blunder mistake of snapdeal
and i want to return this bean bag and want my money back.
I have complaint about this by sending mailed and calling to the customer care
first of all , they said that we will pick the item from the deliver address and will refund your money.
Now they are saying that we will not pick up your item , you have to go and courrieer it to us.
My question is why should i do or suffer because of your mistake its your duty to pick the item , but everytime when i call i get the same reply that we will not pic the item.
So after being so much frustrated i have called to national consumer forum and registered a complaint about snapdeal.
my complaint no is -358771 ans still snapdeal doesn't do anything.
Sultaan Rexine Leather Football Bean Bag Cover ...of size XXXL
Order ID: 19461956500
First of all the delivered bean bag doesn't match the color which i have ordered.
And , when i tear the packet and take the bean bag to our nearest shop for the filling of beans, the size of the bag was just XL and hardly 1 kg of beans has been filled in.
I am totally disappointed from this blunder mistake of snapdeal
and i want to return this bean bag and want my money back.
I have complaint about this by sending mailed and calling to the customer care
first of all , they said that we will pick the item from the deliver address and will refund your money.
Now they are saying that we will not pick up your item , you have to go and courrieer it to us.
My question is why should i do or suffer because of your mistake its your duty to pick the item , but everytime when i call i get the same reply that we will not pic the item.
So after being so much frustrated i have called to national consumer forum and registered a complaint about snapdeal.
my complaint no is -358771 ans still snapdeal doesn't do anything.
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by snapdeal:
(5 of 5)
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
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