COmplaint against Snapdeal for NON RECEIPT OF REFUND AMOUNT
Complain ID : JGJN027041 20 Complaint's Reply
- State : West Bengal
- City : Kolkata
- Address: 73A Gangapuri, Purbaputiary, KUDGHAT-700093
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Amount held up after no callbacks for installation and then cancellation of you broadband by Shajad shaikh:
(5 of 5)
I have applied for internet and paid my installation charges on 2nd April 2017 for installing you broadband internet services. I was told the installation would happen in the next 3 days and i would get a call back in 4-8 hrs. I have not got a callback since 2nd april. I called their customer care number numerous times and they have a record for it. Fed up with their non responsive behavior i decided to cancel my connection on 10th April 2017. The executive told me that I would get a callback for the same and would the amount would be refunded in the 7-10 bank working days. I never got a callback. Im still calling them daily regarding the refund and I still get their pathetic response of 'you will get a callback in 4-8 hrs'. Pathetic service of You Broadband.
by Snapdeal:
(5 of 5)
Dear Customer,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal
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