COMPLAINT ABOUT CHEATED BY MICROMAX

Complain ID : JGJN022751   29  

Mobile App Complaint  Complaint Date : September 21, 2016
TO,
VENUS ENTERPRISES
I-6/85,
Rohini Sector 16,
Delhi - 110089, Opposite Bikaner Sweets

SUBJECT : DEFICIENCY IN SERVICES
Sir
This is to bring to your kind notice that I had purchased MICROMAX CANVAS DUET 2 EG111 on 4 september 2015 from Modi Enterpises(2015-2016), Street no.-3, Ashok Vihar Main Railway Road, Gurgaon-122001.For a consideration of Rs6909 vide invoice No- 4335. On 25/06/2016 ,I submitted the mobile at Venus entreprises, sector-16, rohini (micromax service centre) as the said product was suffering from the following defects:-
(i) 4211 CELLULAR ACCESS (CDMA) DROP CALLS
(ii) NO CALL OUT FROM CDMA SIM & NO SIM WORKING IN IT.

Jobsheet no.1 - N031848-0616-24072553 , Dated- 25/06/2016, deposited by my father Mr.ALOK

On 12/08/2016, Service centre employee SUMIT called me to collect my phone which has been repaired. When I went there, I found it defective. So again a new jobsheet was given to my father.

Jobsheet no.2- N031848-0816-24904382 DATED- 12/08/2016
Again on 09/09/2016 , employee called and handed over same defective product and Again a new jobsheet was given to me.

Jobsheet no. 3- N031848-0916-25373021 DATED- 09/09/2016

I have reported the above matter to you several times on support centre provided on micromax website, but despite all my pleadings you have not made good the defect in the product(This is deficiency in services) which is indeed regrettable .On account of your aforesaid dereliction of duty and failure and neglect to rectify the same I have suffered huge losses/ incurred expenses in my business.
For which you are liable to compensate to me.
You are hereby finally called upon to remove the said defects in the mobile or replace the defective mobile with new mobile or return the price / charges paid.
Also, You are liable to pay compensation for financial loss and interest suffered due to your negligence or staff negligence( as they handed over me same defective mobile again and again ) in the sum of Rs25000 with interest @18.% per annum within 7days of the receipt of this notice failing which I shall be constrained to initiate against you for redressal of my aforesaid grievances and recovery of the aforesaid amount such proceedings, both civil and criminal as are warranted by law, besides filing a complaint under the statutory provisions of The Consumer Protection Act, 1986 exclusively at your own risk, cost, responsibility and consequences which please note.

-

SHUBHAM MANGLA
KP-43, PITAMPURA,DELHI-110034
CONTACT NO- 9136676869

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    I am traveling in the bus number 548-DL1PD3568 and the driver and conductor of the bus are misbehaving with the passengers and not stopping at the bus stop.So please I request that the driver and conductor should be taught how to talk to girls at thi...

    Asha

    March 28, 2024

    I have travelling to Mangaluru exp.I am in S4 coach and there are some group of people create very much noise in train which is unbearable in sleeper coach..we need to sleep

    Om parte

    March 28, 2024

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024