My Insurance Claim is Rejected ( Mobile Insurance Damage)

Complain ID : JGJN027695   37   Complaint's Reply

Insurance Complaint  Complaint Date : June 22, 2017
  • State :  Rajasthan
  • City :  Jodhpur
  • Address: Maheshwari Street, Inside Chandpole
My insurance covers physical damage of the phone. I claim my insurance on 22/06/2017. they gave me a complaint id DJUN22767. call the company customer care to response in your claim is rejected...
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    Ashish Mahajan

    Mobile insurance claim not paid by insurance company by Ashish Mahajan:

    (5 of 5)

    Hello sir/mam,
    I'm from Jammu j&k and purchased my mobile Samsung A5 in 2016 from M/s Arpit electronics Jammu for ₹ 30000/- with insurance cover by Apps daily company for ₹ 2500/- in 2/4/2018 my mobile accidentally total damaged. I registered online claim. In reply company demand ₹1500/- charges for claim process which I transfer in a week than they send me box by courier in which I send my mobile with all the requirements. After one month they returned my mobile reasons parts not available with letter repair from local service center. When I approached local Samsung service center they changed ₹ 150/- for estimate given for ₹ 24000/-. After that I call company executives and toll-free no. Their is no reply from their side. Now I am feel very much harassment by not getting my claim from dealer & company side. I had all the details with me. So please guide me how can I further get my claim & whom to contact.
    Thanks & Regards
    Ashish Mahajan
    132/2, Pacca Danga
    Akhnoor
    Jammu J&k- 18120
    9622300114
    9419100114

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