Complaint against HCL Services LTD for not received mobile from service center

Complain ID : JGJN023100   49   Complaint's Reply

Mobile Complaint  Complaint Date : October 7, 2016
  • State :  Gujarat
  • City :  Rajkot
  • Address: Shree Ranchhodnagar,rajkot
i was bought redmi 2 and found problem in camera and speaker.

i was given my phone to service center before 20 days. but till the date i will not received my phone. also service center people not received single call please look into this matter my details are given below

Service Center :-kot HCL Services LTD, Shop No 22 and 23 Cosmo Complex, Mahila Complex Chowk, Rajkot , Gujarat, 360001

Model No :- Redmi 2 -FDD-IN

IMEI No :- 869162025742303

Invoice No :- 13728610

Contact No :-9824941152

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    i was given my phone to service center before 17/01/2017 Then the phone was returned on 18/01/2016 to be repaired, and later came to be turned on and off frequently in my Mobile, After I told the judge the mobile phone inquiry to the service center there, it could inspect the judge said mobile & Problem is never in your mobile, then went through the same problem again in my mobile,After I talked to in the Company (1800 1036286) have said that you are going to speak to us across the service center,My Mobile Service Center to be inspected again and gave me to return immediately, since there again soon in the mobile service center sector,Problem was going to start off, do not exceed the service centre can be repaired mobile

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    Service Center :-kot HCL Services LTD, Shop No 22 and 23 Cosmo Complex, Mahila Complex Chowk, Rajkot , Gujarat, 360001

    Model No :- Redmi 3S -FDD-IN

    IMEI No :- NEW 863122037090683

    OLD- 861428036068485


    Invoice No :- 1476704516283946832

    Invoice Date- 17 Oct-2016

    Order No - 5161017107190809

    Service Center Slip no -wxin1701170004110

    MY Contact No :-7383969634 / 9377706329



    Give me change mobile

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