DIMTS Custumer Care Complaint Number

Complain ID : JGJN014167   2742   Complaint's Reply

Complaint  Complaint Date : November 3, 2015

Delhi Integrated Multi-Modal Transit System Ltd


 


1st Floor Maharana Pratap ISBT Building Kashmere Gate


Delhi


New Delhi District


Delhi


India - 110006


 


Customer Care Phone Numbers and Contacts


 


Phone:


+91 11 4309 0100


 


Fax:+91 11 2386 0966

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    Nishantsharma

    Complaint against cluster bus driver by Nishantsharma:

    (5 of 5)

    Complaint against driver

    Hello sir ,ma'am my self Nishant Sharma I want to compliant against bus driver name Ankit bus no dl-1pc6580 route no 883 he doesn't ho how to drive I had meat with accident on 20 march 2017 in this case I have lost 10000 rupees I had already compliant against his but no one take a serious action I have one requires to you plz my benefit thanx 8285442993

    Reply

    Sonu

    by Sonu:

    Driving karte time driver red light jump bhi kar rha tha or bike ki site pura daba diya red light on par shastri nagar ki upar se dusre logo ko follow nhi karne diya roll trafic ka bus ruk Bai to appni galti nhi mani DL IPD4496 morning shift drivar tha appne baap ka road samjh rakha hai bus walo ne new bike puri gira di bus se daba kar driver is not good this bus

    Manisha

    Misbehave by driver by Manisha:

    (5 of 5)

    Bus no. 1351, route no. 711

    Mtpl 1351

    Main or din bhi 711 orange cluster bus me chadti hu or din bhi bkwas driver milte hai but aj to hadh ho gayi driver ko baat krne ki tameez nahi thi abusive word use karta hai wo.. jab mene use red light par khadi bus ke door open karne ke liye kaha to chillane laga or bhot ji batmeez tone me baat krne lga mana kar dia or jab mene kaha ke baaki log bhi kholte hai ap bhi khol do haiaya to or bhi batmeez tarike se argue karne laga.. mene to politely hi kaha but wo aethane laga or apshabd bolne laga.. ladies ki respect bus me hoti nahi hai ye pata tha but driver bhi insult karte h argue karye h abusive word bolte hai aj ek bar fir dekh lia. Actually diver hi wrong behave karte hai tabhi passengers garam ho jate hai or ladai hoti hai mai samjhdar hu isliye baat chup laga gayi varna koi or aadmi hota to ladai hoti iska koi sar fod deta or fir ye log strike par beth jate.. wese muje pata hai mere complaint par koi sunwai hone wali nhi hai but cluster bus or unke driver ki aadate jag jahir hai but aj 711 bus ke driver bus no. 1351 wale ne hadh kar di bhot hi ghatia service hai driver or conductor ki.

    Reply

    Rajesh

    Driver behavior by Rajesh:

    (4 of 5)

    M daily subah nangloi se nizamuddi jata hu blue color wali bus me 6097 bus h
    Usko daily jo driver le kar aata h sabse bhut hi pyar se baat karta hu senior citizen ko chadhane utarne me bhut dhyan bhi rakhta h
    Mere sath kai passengers hote h sabse friendly behavior rakhta h
    Kul mila k service bhut he achi ham sab ki taraf se ladke ko 5 star.....
    In future kabhi koi complaints aati h to please check jarur kar lena uski galti h ya nahi
    Kyuki ham rojana dekhte h agar kisi ledies ko red light ya without stop na utare to khud driver k sath badtamisi karti h phir complaints b kar deti h
    Aapse request h bina jaanch padtal k kisi b driver conductor ko punishment na de

    Sumit rawat

    Bus no 311 by Sumit rawat:

    (5 of 5)

    i am travel towards ambedkar magar to anand vihar every day after 6:45Pm.many pssangers are waiting for bus more than 1 hour bt bus came from ambedkar nagar terminal driver not to show display board they on display board after cross the sangam vihar. that why many passangers have to wait long time due to your stupid bus driver and conductor. i am requesting to you please do some needful in this matter otherwise stop running buses.

    Reply

    Sagar verma

    Bus is not service last stop Drop by Sagar verma:

    (5 of 5)

    Hello sir I am sagar verma rout no. 410 jal vihar to khyala Cluster bus contecter and driver is ruff language used .bus no. DL- 1PS 6967 that is not khyala stand stopped .

    Reply

    Nitin

    Kumar by Nitin:

    (5 of 5)

    Bus driver of cluster don't stop on bus stop of rajendra Nagar R block. Buses no including 522,721 and 850 don't stop.i have noted bus no DL1PC5381 didn't stop today. It's very bad problem so please help..

    Reply

    Subhash Chand

    Complaint against driver bus no Dl1pc6517 by Subhash Chand:

    (5 of 5)

    On dt 28-12-2017 at about1:15pm driver of bus no Do1PC6517 route no 623 v vihar to shahdara did not stop his bus on Khan mkt bus stop while running from v vihar to shahdra side the passengers give to signals for stop the bus above stop but driver avoid the signals

    Reply

    Virender Singh

    Complaint against Bus conductor of Cluster bus no. DL1PC6836 by Virender Singh:

    (5 of 5)

    It is regretted that I have to make complaint against the bus conductor of orange cluster bus no. DL1PC6836.

    I boarded from Nanak Pyau, Najafgarh at 5.27; for going to Nawada. I gave Rs 15/- for ticket. He took the money but he didn't give the ticket. He did so not only for me, but also for many other passengers.

    When I demanded for ticket, he misbehaved, shouted "GALI" and said, "Mei to aise he chalunga, jo ukhadana ho ukhad Lena. Meri complaint kar Dena. Mera koi kuchh na ukhad sakta,".

    Hope for an appropriate action against him.

    Inform me too about the action taken.

    Reply

    Virender Singh

    Complaint against Bus conductor of Cluster bus no. DL1PC6836 by Virender Singh:

    (5 of 5)

    बस कंडक्टर (बस संख्या DL1PC6836) के खिलाफ़


    मैं दिनाँक 22/1/18 को सुबह 5-27 पर नानक प्याउ, नजफगढ़ से नवादा बस स्टेशन जाने के लिए बैठा। मैंने टिकट के लिए ₹15 बस कंडक्टर को दिए, लेकिन उसने मुझे कोई टिकट नहीं दी। ऐसा उसने ना सिर्फ मेरे साथ किया बल्कि बस में बैठे अन्य 15 यात्रियों के साथ भी किया। नवादा स्टेशन आने तक उसने किसी भी यात्री को टिकट नहीं दिया हालांकि उसने टिकट के पैसे ले लिए थे।

    जब मैंने उससे टिकट देने के लिए कहा तो उसने बदतमीजी की। बहुत गालियां सुनाई और कहा कि जहां चाहो वहां मेरी कंप्लेंट कर दो, मेरा कोई कुछ नहीं बिगाड़ सकता। श्रीमान जी, यह बड़े खेद का विषय है, इसीलिए इन बसों का रेवेन्यू पूरा कलेक्ट नहीं हो पाता।

    सुबह-सुबह गालियां सुन कर मुझे बड़ा दुख हुआ। यह तो मुझे चंडीगढ़ के लिए ट्रेन पकड़नी थी वरना मैं 100 नंबर पर कॉल करके पुलिस बुलाता।

    इस बस कंडक्टर के खिलाफ सख्त से सख्त कार्रवाई की जाए और कृपया मुझे सूचित भी किया जाए कि उसके खिलाफ क्या एक्शन लिया गया। धन्यवाद।

    Reply

    shamim

    request by shamim:

    (5 of 5)

    Hello sir pls add buses route no 718 uttam nagar to kapashera border this route is heavy rush on pick hours pls

    Reply

    Sanjay Kumar Sharma

    Ticket Chekar by Sanjay Kumar Sharma:

    (5 of 5)

    Kapashera se bus chalte hi ticket Chekar aa Kate hai condector tickets Bhi Nahi last para use pahle sale Chekar pakad Lete hai Bolte hai sap bidaut ticket ho.please help me.bus no.543,729,717.log bahut paresan hai aap help Karo.

    Reply

    Shivam

    Complain about bus no. DL1PD4802 for not stopping at bus stand bus Root no.113 Respect sir madam Iam shivam want to state that I am a resident of bawana and I have to take a bus every morning for old by Shivam:

    (1 of 5)

    I am shivam want to state that I am a resident of bawana and I have to take a bus every morning for old Delhi from Aditi college as on this date the bus driver did not stop at 18/11/2023 06:33am the bus stand even after seeing people waiting for it . This has happened many times earlier and also complained about it as complained no.2839/23 mentioned

    So kindly look into the matter as no action has been taken against the driver and he continues to do the same due to which we are not able to reach our work places on time .for this I will be very thankful to u



    Thanking you
    Yours faithfully

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