Complaint - Defective Food Product.- Unsafe for Health Contaiminated Water / Milk

Complain ID : JGJN028079   41  

Food Complaints  Complaint Date : July 29, 2017
Sub: 1) Complaint - Defective Food Product.- Unsafe for Health
Contaiminated Water / Milk
2) Revoke the Certificate.
3) Hold Export of food products

Dear Sir,

I am International consumer, purchased Parle Gluco biscuits ( Food Product )from local market, California, USA. I am regular consumer/purchaser of Parle Gluco biscuits.

After opening I found & observed defective food product which is unsafe for health.

Generally, this food product is consumed by children to Seniors and this product is “ Unsafe ” for their health.




Therefore, I hereby request you to revoke the Certificate, hold the export of Food Products immediately.

Further, I request you to carry-out inspection for the following:

1) Quality of water used by sub vendors/sub-contractors at various locations in India.

2) Quality of milk used by sub vendors/sub-contractors at various locations in India.

3) Quality of RBD Palm Oil used by sub vendors/sub-contractors at various locations in India.

4) Verify Nutrition Facts as labeled on packing wrapper

The address of Pale Products Pvt. Ltd.is as below:-

Parle Products Pvt. Ltd.
V.S.Khandekar Marg, Vile-Parle (E)
Mumbai 400-057
Tel.-- 022-67130300
Fax - 022-66916926
Name of Contact Person : Mr. Harmohinder Sareen
e-mail : export@parle.biz

There is tremendous competition the in Import-Export Sector of the today’s advanced & modern world having global cutting edge technology. And if, we (India) want to remain sustainable or survive in the competition, then the quality of goods - particularly food products - to be exported, must be of best & high quality. You are the key person; therefore, you must adhere to Quality Inspection.

Export Inspection Council of India, is sole responsible for exporting high quality of Food Products - especially, food products - are consumed by International Consumers from Children to seniors. Ultimately, you are responsible for their health.

We, Indians, have the responsibility; cooperate with all of us to keep India's high standard in import-export market.

Be aware: "Do not accept bribe or any gifts. Do not help to export Sub standard quality goods"

Please, help our honorable Prime Minister, Shree Narenda Modi, to bring " Good Days " ( अच्छे दिन )

Please, do not hesitate to contact me for any further information.

Hopping for a favorable reply soon!

Thanks & Regards

Vishnu Karnataki

Sub: 1) Complaint - Defective Food Product.- Unsafe for Health
Contaiminated water / Milk
2) Call-back.
3) Ban/Hold Export of food products

Dear Sir,

I am International consumer, purchased Parle Gluco biscuits from local market, California, USA. I am regular consumer/purchaser of Parle Gluco biscuits.

After opening I found & observed defective food product which is unsafe for health.

Last year, I have also lodged the complaint with manufacturer, where the manufacturer, absolutely failed to maintain quality food products.

** I have already lodged the - e-mail complaint with local marketer and US Importer of the said product, till the date I have not received reply.

1) Local Marketer :-1138 SOUTH DE ANZA BLVD
SAN JOSE, CA 95129
(408) 253 – 7384

2) U.S.Importer :- House of Spices ( India)
127-40 Willets Pont Blvd.
Flushing, New York, 11368
Tel # 718-5074600
www.hosindia.com
e-mail : customerservice@houseofspicesindia.com

Basically, Parle Products Pvt. Ltd; do not manufacture in house. Generally all the food products are manufactured by sub vendors/sub-contractors at various locations in India, where Parle co. does not have proper hold for inspection, Quality of products and safety of food products.

Parle Products Co. bears global certification such as FSSC: 22000 & ISO: 22000

Parle Co. does not have ISO: 9001 certification for manufacturing activity. It clearly indicates that Parle Products, itself do not manufacture in house. They buy/purchase from sub-vendors/sub-contractors who does not have proper Total Quality Management system, non-awareness of “ Food Safety ” regulations.

Further, I request you to carry-out inspection/laboratory test for the following:

1) Quality of water used by sub vendors/sub-contractors at various locations in India.

2) Quality of milk used by sub vendors/sub-contractors at various locations in India.

3) Quality of RBD Palm Oil used by sub vendors/sub-contractors at various locations in India.

4) Verify Nutrition Facts as labeled on packing wrapper

The address of Pale Products Pvt. Ltd. ( Manufacturer) is as below:-

Parle Products Pvt. Ltd.
V.S.Khandekar Marg, Vile-Parle (E)
Mumbai 400-057
Tel.-- 022-67130300
Fax - 022-66916926
Name of Contact Person : Mr. Harmohinder Sareen
e-mail : export@parle.biz

Complaint Against / To: Parle Products Pvt.Ltd.

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