High Bill I raised the complain in MSEB office 3-4 times but they din't corrected

Complain ID : JGJN028247   950   Complaint's Reply

Electricity Board Complaint  Complaint Date : August 14, 2017
I am getting High electricity bill from last 6 months, I raised the complain in MSEB office 3-4 times but they din't corrected my bill yet and from last 4 months I am getting same reading and almost same amount of bill.I attaching my all bills with payments history . I am doing this because last 4-5 months I complained 3-4 times but still there is no resolution of my complains. please look into this and resolve my high bill problem ASAP.
Complaint Against / To: MSEB

Reply Now Contact Share

Related complaints

    DIPAK DIXIT MEHTA

    HIGH BILL by DIPAK DIXIT MEHTA:

    (5 of 5)

    THIS IS TO INFORM YOU THAT SINCE 2013 AFTER TAKING POSSESSION OF 108/B AMIDHARA , INDIA COLONY, VEVJI, TALUK TALASERY PALGHAR DIST.I HAVE NOT INSTALLED ANY APPLIANCES NOT LIGHT AND FANS . I AM NOT STAYING SICE AUG2013, THE ELECTRICITY READING AT THE TIME OF TAKING POSSESSION OF THE HOUSE IT WAS 110, EVEN THE METER IS LOCKED INSIDE THE BOX ONLY READING IS VISIBLE AND I HAD REMOVED THE FUSE CUT OUT FROM PREVENTING MISUSE. BUT I AM SUPPOSE TO GET MINUM BILL TO MY CONSUMER NUMBER 007580009683, BUT THIS MONTH READING SHOWS 370. I AM SUSPRISED HOW WHEN NO LIGHTS FANS AND EVEN NOBODY STAYS THE READING IS 370.THIS PERTAINS TO MSEB

    Reply

    Beena Sharma

    High Electricity Bill by Beena Sharma:

    (5 of 5)

    I am getting High electricity bill from last 3 months, I raised the complain in MSEB office 3-4 times but there is one Manger Mr. Suresh Shinde(we have complain him many times) he is not ready to listen the complaint and he din't corrected my bill yet and from last 3 months I am getting same reading and almost same amount of bill which is Rs. 3500/- per month. We are both Husband & wife, going to office. Nobody stay in home. But still there is no resolution of my complains. Please look into this and resolve my high bill problem ASAP. My consumer no. 002140507116
    On the top try to change Mr. Suresh Shinde he is very rude and non professional.

    Reply

    Namita mishra

    High raised bill at mahavitran nagpur by Namita mishra:

    (5 of 5)

    Sir mera hotel sitabuldi nagpur mein hai mera electric bill 3 months se 1 lac k uper aa rha mseb office mein complaint krne k babjud koi response nhi mil rha hamara consumption itna nhi hai hamari aarthik isthithi kharab ho rhi hai. Is pr kya karyavahi ki jaye.

    Reply

    Rocky Robinson

    High bill comes after information by Rocky Robinson:

    (5 of 5)

    To
    The Divisional Chief Engineer
    MSEB
    Pune
    Date: 25th Sept 2018
    Dear Sir
    I Mr. Rocky Robinson residing at Flat No 2 Bharat Garden Rose garden society, behind park hotel staying for last 3 year , as a customer of MSEB and the tenant of this house , I am having few grievances pertaining to the Electricity issue which is increasing monthly, I have been receiving the electricity bill on an average of Rs 300 to 400 monthly but from Jan 2018 there was a huge increase in the bill with an amount of Rs 2500/- , immediately a complaint has been logged with MSEB , after enquiring the official have told me that anyhow this bill need to be cleared and in the following month the billing will be streamlined, again after a month I have received a bill with an amt of Rs 5700, again a complaint has been logged and the same replied received stating to pay the bill and thereafter it there won’t be any excess charges in the electricity bill , this bill was paid by my landlord, this increase in bill has become a routine practice and every month we see a huge amt in the bill, we have personally contacted the MSEB office and it was told that the electricity meter had become faulty and the same need to be replaced with the new one, on every received bill we visit the MSEB office for enquiry and the official Mr. Jagtap and Dhumal they signed the complaint copy and tell us do not visit the office each and every time whenever we receive the new meter will replace the same. Since we are unable to get any solution we have visited the Hadapsar division and met Mr. Vairagakar and he also said the same to meet Mr. Dhumal and Jagtap in replacing the meter but until now the situation remains unchanged, we also logged a online complaint via MSEB IVR and the complaint no is 000008912381 , to this complaint no we again visited the MSEB official Mr. Dhumal and on to this Mr. Dhumal had bluntly replied by asking us to pay Rs 5000 and every after 2 month pay 1000 and then only will get the new Meter.
    Could we know is this the process or a solution from the Govt point of view to rectify an issue where officials are not supporting and asking us to pay the complete amount of bill whereas we have never consumed these many units, we can understand for a month but this cannot be on and on for each and every months, also to get a meter is this the way the officials they deal with the customer of MSEB asking us to pay 5000 and thereafter to pay 1000 after 2 months. We need a proper justification as well as to know who can simplify such issues of Indian citizen, If we are unable to receive the resolution to this issue we will raise the same copy to the ministry level and resolve the same.

    Thanking you

    Yours Truly

    Rocky Robinson ( Indian Citizen)

    Reply

    Sudhansu Sekhar Panda

    Bill related complaint MSEDCL Mahavitran by Sudhansu Sekhar Panda:

    (5 of 5)

    To
    The Officer Incharge,
    MSEDCL Mahavitran Mumbai

    Consumer No: 000090997611

    On May 01, 2020 i had submitted Meter reading through Mahadiscom Portal with uploading picture of meter reading also, But still have not received bill according to the meter reading. An average reading of 90 unit being charged from last two months (April & May). But Amount is different in both the month how is that possible, same unit different charge.

    Reply

    Jaswant Singh

    Fast meter reding by Jaswant Singh:

    (5 of 5)

    Cantion no170011503945 sir meetar Bhaut fast chal raha hain Camplant bhi ki Lakin koi action Nahi kirpaya ise theek karwaye ya meetar chak karein

    Reply

    Virendra B Singh

    High electricity bill of my flat no N-1504, Eviva, Palava , Dombivali by Virendra B Singh:

    (5 of 5)

    I have lodged complaint with PCMA and MSEDCL regarding the very high electricity bill for consumer no 022447154041 either due to cross connection or faulty meter, but it was not resolved in time and high bill amount was sent in month of Jan / Feb 2021 and continued even after my request to resolve it.Sent email dated 24th March 21to MSEDCL/PCMA through smart.meter@pcma.in . Then month wise statement provided on 7 Sept 2021 which id showing cross connection with some flat.

    I have raised many complaint vide complaint no.0000019506577 in March 2021 and complaint no.0000020907837 on 15 July 2021 to different department of MSEDCL through website mahadiscom.in and email address smartmeter@pcma.in, escalations@pcma.in 311.servics@pcma.in, utililty@pcma.in etc . But no action was taken till now and it resulted in huge amount of electricity bill due to cross connection with some flat .

    Finally, hard copy of complaint was lodged on 24.08.2021 through courier service vide consignment no M05606318 and by postal speed post it'svide acknowledgement no. EMB11222155IN on 25.08.2021 with copy to PCMA and Eviva Society to solve the case. Then month wise break up was provided by MSEDCL and PCMA after lot of request and persuasion. The statement indicate and confirm the cross connection with Flat no N-1602.

    How I can be made responsible to pay the bill and suffer due to disconnection for non payment of any extra amount for electricity dues. Monthly bill indicates the average bill of above Rs 6000/- with units above 600 per month which is not possible for household electricity with very common appliance in Eviva Palava. I have observed that normal reading comes in range of 100-200 units and maximum 300 units in Eviva society in general. Then how it comes above 500-600units in my flat N-1504? I have noted down the daily average of my flat and compared with others. What is reasons of such a difference of 3-4 times higher in my flat than others ?

    Meter was changed in month of Jan/Feb 21. But again it is showing abnormal consumption due to existing cross connection. Authenticity of new meter with old meter have not been checked by putting both of them in parallel and recording reading of both in my presence, but it has not been done. What for the meter was changed when the cross connection with flat no 1602 was not rectified and removed? Daily average reading of Flat 1602 is maximum 3 units (which is below normal) whereas for my flat it is more than 10 units (above normal).

    I have high hope for solution of problem when the reason for abnormal bill has been already known to it.

    requested many times to look into my earlier requests and reminders, pending since long time on the above subject for removing the cross connection with Flat no N-1602 and adjusting the high electricity bill of my flat or wave off the excess charge with kind and sympathetic consideration. But no action is taken for removal of cross connection.

    Reply

    Rohini  Nikhil poojari

    high bill last3 month by Rohini Nikhil poojari:

    (1 of 5)

    To
    The Officer Incharge,
    MSEDCL Mahavitran Mumbai

    Consumer No: 003251028469 and

    me saphale palghar rehti hu mere ghar ka bill under 1000 ata tha ab ye logone last 3 month se high bill laga rahe he,hamar uses same hi tha tho kya ab unshan bil bharneka?
    din bhar ghar pr koi nahi hota tho elecrtrycity kisne use kiya ----kya sabka salary ,bonuse ,increment hamare bills se lut ke deri he ye maha vitaran vale -----please modi ji humko lutna band karvaiyeeee ya aap apki gaddi chod k jaoooooo ,garibonko help ka karoge?

    complent karne k baad bhi koi responce nahi garib insan kya khayega ,kya gharka emi de payega ,ki isssi tarha lut rahe he?



    garibo ko luto mat please

    Reply

    Abhishek Prajapati

    High Electricity Bill (shame on you Mahavitaran team) by Abhishek Prajapati:

    To
    The Divisional Chief Engineer
    MSEB
    Airoli- Navi Mumbai
    Date: 20th Aug 2023

    Dear Sir
    I Mr. Abhishek Prajapati residing at Room No 374 Subhash Nagar, Near Sulzer Pump Company, MIDC Road Digha, Airoli, Navi Mumbai-400708, As a customer of MSEB and My father is owner of this house, I am having few grievances pertaining to the Electricity issue which is increasing monthly, I have been receiving the electricity bill on an average of Rs 300 to 400 monthly but from sep 2022 there was a huge increase in the bill with an amount of Rs 96610/- , immediately a complaint has been logged with MSEB, after inquiring the officials have told me that anyhow this bill need to be cleared and in the following month the billing will be streamlined....we couldn't pay because the bill was too high. again after a month I have received a bill with an amt of Rs 128270, again a complaint has been logged and the same replied received stating to pay the bill and thereafter it there won’t be any excess charges in the electricity bill.
    My dad has personally contacted the MSEB office and it was told that the electricity meter had become faulty and the same need to be replaced with the new one, on every received bill we visit the MSEB office for enquiry and the official Mr. Rahul Mogale they signed the complaint copy and then he has replaced the meter but until now the situation remains unchanged, Since we are unable to get any solution we have visited the Hadapsar division and met with Jr. engineer and he is also said the same to meet Mr. Rahul Mogale only and tell them to make new report of faulty meter and has to update in the system, Then only you'll receive new bill with proper units.
    It's been 6-7 months without electricity at my house because we were unable to pay the bill as the bill was high and Mr. Mogale he has disconnected the meter connection...and took the meter away.
    My father goes to Mahavitaran's office daily but there is no hearing.
    Could we know is this the process or a solution from the Govt point of view to rectify an issue where officials are not supporting and asking us to pay the complete amount of bill whereas we have never consumed these many units, we can understand for a month but this cannot be on and on for each and every months, We need a proper justification as well as to know who can simplify such issues of Indian citizen, If we are unable to receive the resolution to this issue we will raise the same copy to the ministry level and resolve the same.

    Note: Consumer Number 000681595210


    Thanking you

    Yours Truly

    Abhishek Prajapati (Indian Citizen)

    Reply

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    1.6 year me Mera Paisa phasa raha h nhi de rahy h

    Ali Abbas

    April 5, 2024

    My ticket is not showing after payment is done

    Pritesh Patil

    April 5, 2024

    i was cheated by one of your branches and billed for the wrong service I went to VLCC for weight loss management and offer specially asking for cold sculpting but what happened was he explain to me about goals club sculpting and is topic went of grid...

    Kirana

    April 4, 2024

    I am chandan kumar mahto.payment nahi aa raha

    Chandan Kumar Mahto

    April 4, 2024

    Dulhan chahiye Dulhan ke thankyou

    Dileep Kumar Sharma

    April 3, 2024

    Will u call me please 9525083353

    Raj

    April 2, 2024

    Hello sir I'm from ambedkar nagar plot no j 37 ..near my house many road light are not working .. all over darkness sir .. please resolve this issue as soon as possible

    Himanshu meena

    April 2, 2024

    Respected,sir,madam. Main b.pharma ka student hu jo Lucknow AGI collage me padhta hu mera scholarship dwo dwara reject hogya or main kuch dino se bahut Presaan hu kyunki scholarship ke bharose hi maine admission liya tha or scholarship hi nhi aayega ...

    Mohammad Sahil

    April 2, 2024

    i live in sec 21 B main dividing road house number 121 there are 7 to 8 agressive dogs who used to bit people on road. in 126 and 127 they used to feed them and dont allow anyone to say anything to dogs . kindly take some action.

    Titiksh

    April 2, 2024

    Dangerous and Stray street dogs We are very irritated as well as afraid of the dangerous stray dogs in our area.. We don't know where they have come from but are really very dangerous for us and specially all the children in our area.. More than 10 t...

    Mukesh Verma

    April 1, 2024