Videocon D2H connection - Remote battery not working after one week of installation
Complain ID : JGJN030509 30 Complaint's Reply
I continued using despite problems till 2 months -despite sometimes channel not chnaging, volume not changing because of low battery. When i logged complaint in jan-2018 , for replacing the battery under warranty, their technician is asking for money for battery, saying it is not under warranty.
i protested i was given whole set under one year warrnaty and your remote is not working even after just 2 months , you should replace remote or batttery in free. They are not doing --and arguing. I guess the original battery was replaced by the old one by their technician and supplied to me. However plz replace my remote or battery for free under warranty of 1 year. only 2 months gone.
customer care complaint no., --559384237 on 21-jan-2018
absurd language by head technician -- L M Yadav,
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REMOTE BATTERY NOT WORKING AFTER ONE WEEK OF INSTALLATION by Videocon D2h:
(5 of 5)
Dear Customer,
Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.
Warm Regards,
Videocon d2h Team
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