Sbi Credit Card fraud transaction, was processed without my knowledge.
Complain ID : JGJN030036 33 Complaint's Reply
Credit Card Complaint
Complaint Date : December 29, 2017
i am regularly using sbi credit card only at petrol station . i have received one call from sbi credit card fro rewards point on 7-1-17 and asked them to wait for my confirmation and call back on 9-1-17 , if i say yes than proceed the transaction but was processed without my knowledge., complained and even cancelled the card in may 2017. but still getting call for repayment request to resolve this issue positively .. they a asking to pay 18000 agaist transaction of 8000. settelment offered at 9000/-rs. but i disagree as not done any such transaction.
contact no 9909906204
contact no 9909906204
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by SBI Card:
(5 of 5)
Dear Customer,Apologies for any inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at sbicard_cares@sbicard.com.
by SBI Card:
(5 of 5)
Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us. We value you as our loyal customer & truly understand your frustration regarding this case. However, the case is closed at our end & the decision stands final.We hope to live up to your expectations in future.
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