Service Termination, multiple times to cancel my One Assist service

  Sub standard product     Complain about Jio Mobile Tower Rental Fraud Advisory     Jio 4g Tower - After starting the work they suddenly stop the work.     Online consumer complain aginst Videocon d2h customer for Wrongly Activated Channels     Refund of money, cheated by a company pvt.Ltd     COMPLAINT AGAINST FLIPKART     Complain against voltas india for service not provided     I want a refund and complain against for phone quality is poor     Message 'Your Mobile Has Won 250,000 GBP in Samsung Award UK     Message 'Your Mobile Has Won 250,000 GBP in Samsung Award UK  

Jago Grahak Jago Complaint ID : JGJN027485   2  

Consumer Complaint  Complaint date : June 1, 2017

Complaint Against / To : OneAssist

Hi Sir,

Despite requesting multiple times to cancel my One Assist service, I'm still getting emails informing me that the service will be AUTO-RENEWED but I do not wish to renew it.

I have given multiple calls to the customer care who told me that the cancellation service team will call me in 48 hours. It has been weeks now and I'm yet to receive the call.

Back in January 2017, I did the same exercise and when I got the call, the executive said that they will cancel the service in June just before the subscription gets renewed.

My subscription is due Auto-Renewal on June 2, 2017. I do not wish to continue the service.
The service request number is [SR Number:2008893].


Complaint by : jaisudakar2007

Result 0 votes
Not Useful Happy Somewhat Useful Useful Very Useful

Share Now Ask Question Reply Now Contact Submit Complaint

Similar Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply