RIMPI ELECTROWORLDS AC Installation not done and service problems

Complain ID : JGJN028338   55  

Consumer Case File  Complaint Date : August 22, 2017
  • State :  Punjab
  • City :  Jalandhar
  • Address: BX 664/2 Kishan Pura Jalandhar
maine jalandhar Rimpi Electroworld se 10 april2017 ko HAIER company ke 3 AC purchase kiye the , Dealer ne apne mechanic se mere ACs ki fitting krai thi jab AC ki fitting ki thi to check karne ke liye light nahi thi mechanic ne mujhe kaha ki light aane pr aap khud hi chlalena agar koi problem aai to mujhe call krdena...... maine jab ac ko chlaya to ek AC ne cooling nahi ki maine mechanic ko phone kiya to usne bola ki dealer ko phone karo, maine dealer ko phone kiya to dealer ne koi responce nahi diya maine Haier ki customer care pr call ki jiska complaint number hai
CG20170627103716 company ka engineer mr sandeep aaya usne mujhe chek krne ke bad btaya ki AC ki gas leak hogai hai , leakes ka karan hai hi dealer ke mistry ne achhese fitting nahi ki, mere tino Ac ki fitting galat tarike se ki gai hai jiska mujhe kabhi bhi nuksan hosakta hai, maine dealer se bat ki mere Ac ki fitting aap ke dealer ne thik dhang se nahi ki . . company bol rahi hai ki 3 month tk dealer ki guarantee hoti hai agar gas leak hoti hai to, company kuchh nahi kr sakti aap ki gas dealer hi dalega aur tino AC ki fitting dobara sahi dhang se krayega. maine dealer ko bahut phone kiye lekin usne meri complaint thik nahi kari. maine company ke engineer ko bulakr Ac ko thik krvaya aur usme gass dalvayi jiska totall bill Rs.6200 maine pay kiya . Dealer ne mujhe bahut presan kiya mujhe AC bechne ke bad koi service nahi di ,aur uske mechanic ne mere ac ki fitting bhi galat ki thi.

meri aap se prathna hai ki mere case ki sunai ki jaye aur mujhe mera kharcha dilvaya jaye aur mere 2 Ac ki fitting sahi karvayi jaye .

dhanyawad




from
Sonika w/o sh Gurbaksh lal
7355890007
Complaint Against / To: RIMPI ELECTROWORLDS

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