Lenovo Vibe K5 Note Horrible Service - After 8 months, Got the device in worse ever condition.
Complain ID : JGJN027419 22
- State : Andhra Pradesh
- City : Hyderabad
1st time it took 45 days for the device to be returned back to me. They could rectify only 1 issue out of 7. I raised the complaint at the immediate moment for the same. They had their internal discussion for another 45 days and decided to re-pickup the device.
2nd time also they took around 40 days to deliver the device. The strange thing here is i received the device in same condition which was delivered after 1st time with only 1 out of 7 issue resolution infact this time device's condition was worsened than before. I again had to call up immediately to not to delay. This time they took 3 months to decide for next re-pickup.
3rd time it went on for around 15 days and as expected got the device the way it was picked up.
Even after 3rd time re-pickup, the device's condition is still the same and the device now is completely worsened and the reason specified was we can't repair the device in this condition which was due to their negligence only.
They created the reason on 2nd pick up and now in 3rd pick up they denied considering that as reason for furthur servicing of the device.
I would request the head of this forum to give the justice for my case. I had to literally followup them like anything. Almost 4-5 times calls a day from last 8 months. Always they used to say the case is in offline mode and we don't have status and all. These guys are not even responsible to respond back properly to customers. I even have a mail chain showing their negligence from last 8 months.
I got fed up completely - PHYSICALLY, MENTALLY, PROFESSIONALLY and what not. It was even a night mare for me from these many days. I would need the resolution as early as possible now, else I WOULD PROCEED LEGALLY AS I HAVE ALL THE VALID PROOFS AGAINST ONE ASSIST.
Concerned Persons involved were
Charles.David
Jayendra
Misha Momin
Relationship # : 1311273
Related complaints
-
Complain against compensationManish kumar singh / Consumer Case File / September 5, 2023 / Gopalganj / BiharI took loan from moneyview and pay emi on time. They mistake to upload my details and harrass me and I lost my money about 4000₹ then I sent a legal notice with 60000₹.notice delivered on 25 August but not respond till now.
-
LG washing machine semi automatic 11 kg warranty issue with motorshukla shravan / Consumer Case File / June 20, 2023 / Ahmedabad / GujaratI am facing major service issue in my LG washing machine even in WArranty period. Mr.Ashwin from LG team Ahmedabad,Gujarat With rude reply That Motor issue of washing Machine not covered in warranty.deaal with ur issue by ownself company is out of th...
-
File a complain against FlipkartPriyabrat Pattanaik / Consumer Case File / June 1, 2023 / Bhubaneswar / OdishaOrder ID: OD328036846106554100 "ASUS Chromebook Flip Touch Celeron Dual Core - (4 GB/32 GB EMMC Storage/Chrome OS) C214MA-BU0704 Chromebook" I received a defective /damaged Asus Laptop, the seller is named as 'TBL Online' on Flipkart. My 1st return r...
-
Mrp se jyada paise,lenaSekhar / Consumer Case File / March 26, 2023 / Faridabad / HaryanaAddress - Jalsa ahata sector -3, Tigaon Road ballabhgarh Faridabad Ye log map se jyada paise lete hain. In login par kaanooni karyawahi karani hai. Ye 20 rs ki paani ki bottle ke 30 rs Aur 40 rs mrp ki Pepsi ke 69 rs le rahe hain. Aur to Aur iska sta...
-
Ignoring refund of item not deliveredNavendu / Consumer Case File / February 2, 2023 / / Uttar PradeshMy registered phone number is 7784051913 and address is ; 30/3, Laxmanpuri Extension, Faizabad Road, Lucknow - 226016. I ordered 3 units of Dr Vaidya's My Prash Chyavanpraash by OD327027432017253100. It was delivered by Ekart Logistics by FMPP1516599...
-
I will case on your comapny and your asshole service manSarfaraz husain / Consumer Case File / October 1, 2022 / / Uttar PradeshI ordered in prepaid. But your fucking service man just fucking us
Service issue | Complaint | Query | Feedback | Suggestion | Reply