IRCTC OYO HOTEL BOOKING at new delhi through irctc OYO Hotel

Complain ID : JGJN021957   22   Complaint's Reply

Tata Docomo Complaint  Complaint Date : August 19, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: 459/A MATAWALO KHACNHO, VERAI PADA NI POLE KHADIA CHAR RASTA GNADHI ROAD AHMEDABAD 380001
I have mention that i have booked room in Hotel Singh Emppire Dx.at new delhi through irctc OYO Hotel on the date of July 22,2016. I have received confirmation through irctc OYO about booking (As below). When i reach to the hotel and saw the room i felt that this room is completely different form OYO web site image of the rooms. I asked to the hotel manager in this regard he said that you will talk with OYO customer care. I was immediately call to OYO customer care and inform that this room is not match with room which shown on your website image. I request you them that please provide me room as you shown on your website otherwise refund my rent RS 1387/- which is payable at hotel but they denied it. i spoke to the senior person of OYO customer care who name is Mr. Manishbhai and also send the image of rooms which provided to me by hotel but still they were not convince with me. All details of booking as below.

I request you to refund of Rs.1387.

For further clarification pls contact to me on my mobile.

BOOKING DETAILS

BOOKING NO
CHECK-IN
CHECK-OUT
NIGHT(s)
ROOM DETAILS KZFG9752
2016-07-24
2016-07-25
1
2 Guests 1 Room
1 DOUBLE OCCUPANCY
TARIFF
DISCOUNT
MINIMUM ADVANCE
ADVANCE PAID
TOTAL
PAYMENT STATUS ₹ 1849
462
0
0
₹ 1387

Thanks

Pratik Shah

(M) 09016842305

Reply Now Contact Share

Related complaints

    OYO

    RE : IRCTC OYO HOTEL BOOKING AT NEW DELHI THROUGH IRCTC OYO HOTEL by OYO:

    (5 of 5)

    Hi Guest,

    We're extremely sorry to know about your bad experience with us. We regret the inconvenience caused. Our team will soon get in touch with you and discuss this further.

    Reply

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024

    Very bad service

    Rajani

    March 23, 2024

    My mom is a member of SHG one of animator forcing to pay 500 against Grama Samaikhya scheme without telling any benifit and reason, she is block mailing that if we not pay there will be no loans you will get in future like telling.

    Shaik jilani

    March 22, 2024