Complaint against snapdeal didnt giving refund request of replacement
Complain ID : JGJN023506 21 Complaint's Reply
- State : Uttar Pradesh
- City : Jhansi
- Address: 1720, Civil Lines , Manu Vihar Colony , Behind Elite Chauraha
I bought a crocs slippers from snapdeal, after about 4 days i put a request of replacement, the reuest was accepted and it generated a ticket no.33196483, but after about 2 min. the request was cancelled by snapdeal. they are saying i cancelled the req. i didnt do that. they are neither replacing the product neither refunding the money. i want size 7 and its size 9. your system errors and we customers are paying for it.
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by snapdeal:
(5 of 5)
Dear vaibhav gupta,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
by Snapdeal:
(5 of 5)
Dear vaibhav gupta,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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