Shopclues.com Dhoka Kar Rahi Hai Customers Ke Saath
Complain ID : JGJN021556 28
- State : Uttarakhand
- City : Haridwar
- Address: 15,Shantipuram Near Neeleshwer Public School Jagjeetpur Kankhal Haridwar
Mene Dinak 22/2/2016 Ko Videocon 1.5 Ton 5 Star Split AC VSD55WV2/WV1 MDA White ka order Kiya Tha tab mera Order No. 86228568 Lekin merchant Ke Paas Yaha Model Upasthit(Available) nahi hone ke Karan mera order Dusre Merchant ko Transfer Kiya gaya.
04/03/2016 ko mera Order Transfer Kiya Gaya. Fir muzhe Dusra Order No. 87146707 Diya Gaya or Merchant Ka Name RightBuying hai.
Yaha AC mene apni Sister ko Wedding Gift dene ke liye kharida tha jiski wedding March first week me thi is kaaran mene february me AC Order kiya tha. lekin fir bhi muzhe ac 20 Din baad me mili vo bhi Wrong Model .
Muzhe Mera Product 12 March ko Deliver Kiya Gaya . Jab Mene Dekha Ki yaha Model(Videocon 1.5 Ton 5 Star Split AC VSZ55WV1 MDA) Mere Order Kiye Gaye(Videocon 1.5 Ton 5 Star Split AC VSD55WV2/WV1 MDA) Model se Alag Hai Or Air Conditioner ke Box par Ordered item(Videocon 1.5 Ton 5 Star Split AC VSD55WV2/WV1 MDA) ki Invoice hai to Mene 13/3/2016 Ko Replacement Request Mid Night ko Open Kiya ki muzhe Wrong Model Dilver hua hai.
Yaha(Videocon 1.5 Ton 5 Star Split AC VSD55WV2/WV1 MDA) Air Conditioner lene Se Pehle Mene Videocon Ki Website (www.videoconworld.com) Par Specification Padhe The or isme Copper Condenser Bataya Gaya Tha or mene unki Screenshots le li thi.
Parantu Videocon 1.5 Ton 5 Star Split AC VSZ55WV1 MDA Me Aluminium Condenser Aata hai jo ki Copper Condenser Se Sasta hota hai or iski Kimat bhi Mere ordered Item Se Kam Hai (Videocon 1.5 Ton 5 Star Split AC VSD55WV2/WV1 MDA).
Jab mene Videocon service Center Call Kiya or Pucha ki Muzhe Shopclues Dwara (Videocon 1.5 Ton 5 Star Split AC VSZ55WV1 MDA) Bheja Gaya Hai or Invoice (Videocon 1.5 Ton 5 Star Split AC VSD55WV2/WV1 MDA) Ki Hai to Kya Mere Product ki Service ho Payegi . Videocon Customer Support Ne Kaha ki Product ki Service Nahi ho Payegi to aap ye Product ko Replace Karva lijiye ShopClues.com Se.
Fir 20 Days tak Shopclues ka Meri Replacement Request ke liye koi call tak nahi aaya. Jab bhi me call Karta Shopclues muzhe hamesha 48 hours ka wait karne ko kehte phir bhi koi Call nahi aata .
Phir Unka Decision aaya ki Ham apka Paisa Refund Kar Denge Leking Replacement ki gaurantee nahi denge.
To hamne Shopclues Se Commitment mangi Ki Agar Replacement nahi Hota hai to Apko Product ka full Refund 22990+Difference of Market Price Mil jayega. Yaha AC abhi Market me 33000 Ki mil rahi Hai . Jis se ki me yaha ac Local Dealer se hi kharid lun taaki me yaha AC Meri Sister ko Wedding me Gift de Saku .
Par Unhone to is se Bhi Inkar kar Diya or meri Replacement Request cancel Kar Di.
Wrong model Deliver hone ki Ghatna Sirf mere saath hi nahi Balki or bhi Grahako ke saath hui hai. Isliye aap sabhi se anurodh karta hu ki Aap Shopclues.com ke Khilaf koi Sakht Karvai karen jis se Bhavishya me aisa or kisi Grahak ke Saath Na ho.Mene is AC ko kharidne ke liye bahot hard work kiya hai taaki me ise Wedding me meri Sister ko Gift kar saku. Isliye me apse anurodh karta hu ki Meri AC Replace karvane Ki Krapya Karen.
Page Link
http://www.shopclues.com/videocon-1.5-ton-5-star-split-ac-avsd55.wv2-wv1-mda-white.html
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