Hathaway Internet Connection Non refund of Advance Amount resident of Vijayanagar Colony, Hyderabad
Complain ID : JGJN023505 25
- State : Andhra Pradesh
- City : Hyderabad
- Address: Flat No. F-1, Sree Essenn Residency, Vijayanagar Colony
Mr. Dhulipala Sivaramakrishna (Contact No. 7416003608) then contacted me and advised to pay an amount of Rs. 2250 towards Wi-fi Router, three months subscription of broadband. As requested by him, I paid the amount and informed transaction particulars to him.
On Dt. 24-09-2016 he informed me that Internet connectivity cannot be established at my residence, owing to lack of cables in its vicinity and confirmed the same on Dt. 26-09-2016. He added that he would initiate the refund process and I will get refund amount shortly.
After 3-4 days, when I contacted their call center, I was informed that refund process was never initiated and the same would be undertaken on sending an e-mail.
Thereafter, I sent 4-6 mails (can produce copies of e-mails and transaction particulars as evidence also). But, no action was taken by M/s Hathaway towards refund process.
I request your good offices for faster refund of my proceeds.
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